Job Description

About Us:

We're Metal Supermarkets, the world's largest small-quantity metal supplier with stores across the US, Canada, and the U.K. We value teamwork, growth, and delivering top quality customer service in the metal industry.

:

The Inside Sales position involves a mix of quoting, entering orders, and sourcing a wide range of materials to fulfill customers' needs. We're looking for someone proficient in both phone and email sales, who enjoys interacting with customers and problem solving.

The training process begins in the warehouse, where you will learn about the materials we carry and acquire a basic knowledge of our equipment (mainly saws and shears). Though this is a sales job, you must be comfortable working in a warehouse environment and be able to do some moderate lifting / physical work as part of the training.

Key Responsibilities:

Answer calls and respond to customer requests by email

Accurately document all sales activity and customer interactions in the operating system

Quote a wide range of metal types, and source hard-to-find metals

Understand customer needs and tailor solutions to meet their requirements

Coordinate with other members of the sales team to ensure all inquires are accounted for

Build and maintain strong relationships with new and existing customers

Qualifications:

Proven experience in inside sales, customer service, or a related field (1-3 years preferred)

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Comfortable using ERP software and Microsoft Office Suite

High level of motivation and a positive attitude

What We Offer:

Competitive base salary Monthly bonuses after 3 months of employment Medical benefits after probation RRSP matching A supportive and collaborative team environment
If this sounds like your idea of an excellent job, we can't wait to meet you.

Check out our Website at www.metalsupermarkets.com

Job Types: Full-time, Permanent

Pay: $27.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance RRSP match
Experience:

Inside sales: 1 year (preferred)
Work Location: In person

Application deadline: 2025-08-17