Job Description

Position Summary

This position is responsible for facilitating sales processes, quotations, handling client communications, processing orders, and providing operational support to the warehouse team as needed. This role demands excellent communication skills, meticulous attention to detail, and a collaborative approach to working with both customers and internal colleagues.

Our warehouse is located at 4744 94 Ave NW, Edmonton until May 2026. We are moving to Fort Saskatchewan in June 2026. Applicant must have their own transportation

Wage is negotiable based on relative experience.

Primary Duties

Sales Operations & Customer Engagement

Oversee the client enquiries inbox, ensuring all queries are addressed promptly and professionally. Accurately process incoming purchase orders, confirm details, and prepare documentation Follow up on sales quotations with objective to increase sales and improve processes Occasional outside sales duties: client facing meetings for quote follow up and project discussions Maintain comprehensive records of client interactions within the CRM system Manage backorder reports and expedite customer orders as required Monitor open order reports and record client requests for new products not currently in stock, tracking frequency, pricing, and specifications for review Assist with order receiving and picking

Skills & Qualifications

Previous experience in sales support, customer service, and quotations is preferred but not necessary Proficiency with order management systems (ERP) and Microsoft Office Suite Comfortable using AI tools for support Customer-focused attitude: Strong verbal and written communication skills Able to manage multiple tasks efficiently Willingness to collaborate across departments

Work Environment & Expectations

EnerLink fosters a team-oriented and supportive workplace, valuing initiative, adaptability, and a strong work ethic Our work hours are 8am to 4:30pm with hour lunch break. Team members are expected to arrive ready to work prior to our start day The ideal candidate thrives in a fast-paced setting, is flexible with additional responsibilities, and proactively solves problems We provide training for all positions We offer a comprehensive benefits package after six months of employment We encourage applications from those seeking growth and recognition in a people-focused company
Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Paid time off Wellness program
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person