Job Description

The Inside Sales Account Manager (ISM) develops and maintains solid business relationships by calling on potential and existing customers by phone and e-mail while selling across our product portfolio and service offerings.

Responsibilities

Independently manage and develop relationships with a group of Key Accounts; own the relationship and work with them to understand their unique business challenges and initiatives. Ensure sales growth to meet annual revenue and profit targets by using selling strategies and by helping our customers. Identify and act on opportunities to sell additional products and value-added services. Prospect for new account opportunities. Grow product knowledge and sales skills through training and information sessions. Process incoming quote requests and orders received by phone, and e-mail in an effective and expeditious manner. Provide technical information as required and present solutions to meet clients' business needs and fulfill requirements. Communicate on the availability of product and progress of existing orders as required.

Qualifications

Post-secondary diploma or relevant combination of education and experience. 2-5 years of account management experience. Excellent relationship building and presentation skills. Proficient ability to communicate effectively with others, including the ability to speak clearly and professionally. Make customers and their needs a primary focus of one's actions; develop and sustain excellent customer relationships. Ability to multitask, prioritize responsibilities and perform work with moderate supervision. Bilingual (French and English), spoken and written. (*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.


We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.

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