We are seeking a knowledgeable and customer-focused Inside Agriculture Parts Specialist to join our team at Can-Seed Equipment Ltd. In this role, you will be responsible for assisting customers with their agricultural parts needs, sourcing materials, providing excellent service, and managing inventory. You will work closely with our sales teams, suppliers, and warehouse staff to ensure timely order fulfillment and maintain high standards of customer satisfaction. This position requires a blend of mechanical knowledge and practical skills. The ideal candidate will be proactive in identifying needs and possess a strong understanding of agricultural practices.
Responsibilities/Skills
Provide expert advice and support to customers regarding agricultural parts
Accurately process orders, parts requests, and returns using our CRM system
Assist in identifying parts for agricultural machinery
Ensure proper stock levels of parts inventory
Work with suppliers to obtain and order parts as needed
Address and resolve customer inquiries and concerns in a professional manner
Reach out to prospective customers through various channels, such as phone calls, emails, and social media
Stay current on industry trends and product knowledge related to agriculture parts and machinery.
Willingness to learn
When applicable, assist with shipping and receiving and other duties as requi
Job Types: Full-time, Permanent
Pay: $21.00 per hour
Expected hours: No more than 40 per week
Benefits:
Casual dress
Company events
Dental care
On-site parking
Paid time off
RRSP match
Vision care
Work Location: In person
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