Job Description

Inside Account Manager

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. For the past six consecutive years, we've been recognized each year on the Globe and Mail's Fastest Growing Companies in Canada list. We've also been Great Place to Work certified for five consecutive years, and in 2025, we received the recognition of being one of the Best Workplaces for Mental Wellness and Inclusion in Canada.


We are a leader in innovative smart waste technology and value-added solutions from coast to coast. As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our Customer Experience team as an Inside Account Manager

Job Type:

New Position

:

Reporting to the Sr Manager, Customer Experience, the Inside Account Manager will be responsible for nurturing and growing client relationships by renewing contracts, adding additional services and offering solutions to existing clients. They are also responsible for actively pursuing sister properties and referrals to bring on new business.

Responsibilities:

Nurture business relationships with current account. Management of the day-to-day issues and tasks for current accounts Delegate and liaison with Customer Care team Responsible for all account changes/modifications Information collection Identify opportunities within current book of business Assist in the implementation of new programs for clients Present new future opportunities to accounts Evaluate needs and/or promote products and services Collect pertinent information from prospective clients Preparation, negotiation, and execution of service agreements Meet or exceed new business and retention goals and targets

Requirements:

1+ years experience in Sales based roles (preferred) 3+ years experience in Customer Service (preferred)

Why Work at Waste Solutions?

Team atmosphere with great company culture Competitive salary Comprehensive Benefits Plan RRSP Matching Company events Virtual healthcare
Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.