Job Description

We are seeking a reliable, detail-oriented, and customer-focused

In-Office IT Support Specialist

to join our on-site team. The successful applicant will provide technical assistance and support for employees, manage office IT infrastructure, troubleshoot hardware and software issues, and ensure the smooth operation of all in-office IT systems.



Requirements:


IT certification 1-3 years of IT support experience, preferably in an office environment Strong knowledge of Windows, Microsoft 365, and common business software Basic understanding of networking concepts Familiarity with remote desktop tools, and IT ticketing systems Excellent troubleshooting and problem-solving skills Strong communication and interpersonal skills Ability to prioritize tasks and work independently under minimal supervision




Responsibilities and Duties:


Provide technical support for desktop computers, printers, phones, and other office hardware Install, configure, and maintain operating systems, software applications, and office IT equipment Respond to walk-up requests, and phone calls for IT assistance Troubleshoot and resolve hardware and software issues in a timely and professional manner Maintain and manage local area networks (LAN), internet connections, and wireless networks Monitor system performance and ensure uptime of key IT services and systems Assist in implementing IT policies, procedures, and best practices Collaborate with other departments to support technology needs for meetings, presentations, or events Keep accurate records of equipment inventory, service logs, and IT documentation




Qualifications and Skills:


IT certification Experience with VoIP systems, cloud services




This position offers:



State of the art offices (7 locations) Professional clinical and administrative teams Full-Time hours (24-40 hours per week) Pay based on experience




Benefits:



Free Uniforms Group Benefit package * Vacation Pay