Job Description

At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

Infrastructure Analyst

Location: Edmonton or Calgary

Everyday flexibility. Flexible work arrangements. Hybrid work environments.

It\xe2\x80\x99s a new world, and we are learning to embrace it. Work and life have been connected in new & different ways - for our clients & their businesses too. So, at CWB we\xe2\x80\x99ve been changing the way we work. In fact, we\xe2\x80\x99re still changing. Still learning too.

Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services. And we do it together \xe2\x80\x93 united, as one CWB. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.

Our highly engaged teams operate within a client-centric, collaborative and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities. And we are building momentum.

CWB offers an unmatched employee experience guaranteed to redefine what it means to work for a top employer. Our culture is a key differentiator and one we are proud of.

The opportunity

Systems administration. Cloud administration. Driven learner.

We are seeking an Infrastructure Analyst to join our growing team in Infrastructure Operations. As a member of this highly technical group, you will plan, implement and provide ongoing support and maintenance of the systems and cloud enterprise infrastructure. In this fast-paced environment, you will look to the newest technologies to help identify innovative solutions to improve services in a cost effective manner.

If you possess a strong knowledge of a wide range of IT Infrastructure technologies including cloud computing, Microsoft server operating systems, Enterprise backup and continuity, and technology automation, we want to hear from you!

Specific Accountabilities

Provide support for existing infrastructure systems and services.

Identify opportunities for process improvement through automation techniques.

Perform diagnosis using integrated diagnostic tools and techniques.

Conduct research and make recommendations on new IS solutions, services and processes.

Assist in the development of operational guidelines and procedures for the support of server hardware systems, server operating systems, firewall and network infrastructure.

Execute testing, implementation, and coordination required for successful project delivery.

Required to provide on-call after-hours operational support for critical infrastructure services.

Skills and competencies that will take you further

Strong familiarity with the industry trends in technology and ability to apply them where appropriate.

Strong communication and interpersonal skills.

Knowledge of approaches, tools and techniques for maintaining an IT infrastructure with a focus on availability and reliability.

Ability to use critical judgement to make decisions and solve problems involving various levels of complexity, ambiguity and risk.

Strong organizational skills with an ability to effectively prioritize.

Good analytical skills and a strong attention to detail.

Experience in managing vendors towards service and/or contractual commitments.

Focused drive to learn, innovate and improve.

Foundational knowledge and experience to grow from

Degree or diploma in Computer Science or related technology field.

Minimum of 5 years related experience in supporting a highly available, medium to large enterprise production environment.

Strong technical knowledge of medium to large enterprise configurations and design for:

Firewall hardware/software deployment, administration, and best practices

Network hardware/software

Public and private cloud-based service offerings (Azure, AWS, Google, etc.)

Enterprise automation tools

Storage

In-depth knowledge of:

Networking protocols and network operating systems

Network security appliances and controls

Public and private cloud deployment methodologies

Cloud virtualization technologies

Cloud administration best practices

Enterprise monitoring systems

Automation platforms

Infrastructure virtualization

Windows and Linux Server platforms

Storage area networks

Enterprise backup systems

Go further with CWB. Apply today.

Why work with us?

Winners of Canada\xe2\x80\x99s Most Admired Corporate Culture 2021 &

Recognized as one of 50 Best Workplaces in Canada by Great Places to Work 2022

& Best Workplaces for Mental Wellness in Canada 2021

Values driven people first benefits

Wellness matters. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find a community within the CWB family in our employee represented groups. Career development. We invest in our employees\xe2\x80\x99 development to help them reach their professional goals with organization wide Coaching services. Strategic career design is an investment in our core asset \xe2\x80\x93 our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for \xe2\x80\x9cin the moment\xe2\x80\x9d and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can\xe2\x80\x99t work forever! So, we\xe2\x80\x99ve got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner! Find your \xe2\x80\x9cwhy\xe2\x80\x9d at .

As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.

Closing Date:

• Position closes at 12:01am on the close date identified below. 06/13/2023

Canadian Western Bank