Job Description

ABOUT THIS CAREER OPPORTUNITY
Canadian Base Operators' Meaford team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Information Systems (IS) Technician position is in Meaford at the 4th Canadian Division Training Centre and typically reports directly to the IS Supervisor. The primary duties of the IS Technician are resolving computer hardware, software and network problems, receiving and responding to phone calls, email and visits to the department. They also maintain the IS inventory database, issue and receive laptops and other miscellaneous equipment that the TIS department loans out.
If you are interested please apply no later than November 20th, 2025
You can also apply on our site:
DUTIES AND RESPONSIBILITIES:

• Act as point of contact for all IS related problems from user community.

• Create work orders and provide solutions if possible.

• Assign work orders to appropriate support staff if immediate solution is not possible

• Update inventory database

• Provide reports on inventory status as required

• Process Issues and returns and amends to automated and paper records.

• Accepts items returned confirming serviceability of items or initiating repairs or other actions in accordance with current SOP's.

• Resolve computer problems for user community by performing over the phone assistance to users, on-site repairs, in shop repairs, and remote repairs.

• Preform network, hardware, and software diagnostics, troubleshooting problems and researching solutions.

• Provide update reports when equipment is moved.

• As required, perform inventory verifications physically checking equipment on site at various locations

COMPETENCY REQUIREMENTS

• Communicates Effectively

• Continuous Learning

• Teamwork and Collaboration

• Values and Respects Others

EDUCATION REQUIREMENTS

• Grade 12 or GED Equivalent

• Diploma in Computer Science

• Computer training, specifically current DND operating system and Microsoft

• Valid Driver's License - G

WORK EXPERIENCE REQUIREMENTS

• Personnel responsible for managing the information systems to have at least 1 year

of experience as managing information systems
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Proficient knowledge and understanding of:

• Business operations processes

• Organization and time management

• Excellent oral and written communications skills (English)

• Proficient user of:

• MS Office (Office 365 suite, Word, Excel, Outlook, Access, Teams)

• Microsoft Active Directory, Microsoft Exchange, and Endpoint Configuration Manger

• Operating Systems Microsoft Windows 10/11 and Microsoft Server 2012-2019

*Must be able to achieve and maintain a Government of Canada Security Clearance*
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients' mandates, the successful candidate may be required to validate full vaccination prior to hire. Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.
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Skills Required