Job Description

Job Posting Title Information Developer
Job Category Operational Support
Language Requirements Bilingual / Bilingue
In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'eventualite ou un candidat bilingue qualifie n'est pas disponible, un candidat unilingue qualifie sera considere.
Flexible Work Agreement Type Hybrid / Hybride
Posting End Date 2025-08-08
Job Grade ATP-6
Pay Range $78,942 - $98,677
Job Summary The main role of the Information Developer is to develop, maintain and distribute NAV CANADA's operational communications and publications used nationwide. They will produce Air Traffic Services operational manuals and other publications--in consultation with stakeholders.

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities:

• Consult with Subject Matter Experts to create and maintain regulatory content for a variety of audiences while adhering to well-defined design specifications.
• Coordinate with stakeholders to develop high-quality, internal communications and technical documentation for Operational staff.
• Use plain language, editorial standards and writing conventions to describe and explain complex technical content.
• Apply standards, rules, and authoring guidelines to produce consistent, repeatable, and easy-to-maintain information products
• Adhere to established processes to track and manage progress and deliver on-time deliverables.
• Use structured authoring tools to maintain document integrity for output to multiple sources.

Job Requirements
Education:

• Graduation with a degree from a recognized degree program with specialization in a related field of study. Specialization may be obtained through an equivalent combination of education, training or 5 or more years of relevant experience.

Experience:

• Experience creating and delivering high quality, on-time technical documentation.
• Experience creating and maintaining MS Word styles and templates.
• Experience authoring in XML with an understanding of cascading style sheets (CSS).
• Experience editing HTML mark-up.
• Experience using document management systems such as SharePoint Online.

Knowledge:

• Information development methodologies and standards.
• Structured writing for re-use.
• Fundamentals of Project management.

Abilities:

• Support senior colleagues to implement stakeholder requirements and suggest opportunities for product enhancements and process improvements.
• Strong research skills including gathering and organizing information from multiple sources.
• Convert complex technical information into plain language.
• Recognize information patterns and organize ideas.
• Manage multiple concurrent tasks and adapt to changing priorities.
• Work with minimal supervision both in a team and independently.
• Establish rapport and maintain effective working relationships with colleagues.
• Communicate effectively orally and in writing.

Personal Suitability:

• Initiative, judgment, reliability, decisiveness, curiosity, and tact.
• A motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.

Working conditions:

• Occasional domestic travel is required.

Flexible work arrangements:

• This position is a hybrid position with a minimum - 3 day(s) per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
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