Job Description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).
Hiring Unit:
Student Housing & Hospitality Services
Position Summary:
Under the direction of the immediate supervisor, greets visitors and student clientele. Provides information concerning university activities and administrative services. Answers the telephone, processes mail, and photocopies, assembles, and files documents. Types various documents.

Primary Responsibilities:
Greets student clientele and visitors. Provides information concerning University activities and administrative services. Explains general procedures concerning programs, admission, registration, current fees, course cancellations, and postponements and other relevant changes. Assists in various registration duties. Distributes documents and assists clients in completing forms. Receives, screens and places telephone calls. Notes and transmits messages. Keeps sources of documentation up-to-date, such as directories, programs, course listings, schedules and fee scales. Photocopies and assembles documents. Sends faxes. Carries out maintenance and adjustments of the photocopier and fax machine. Receives and distributes mail. Gathers and sends mail. Completes procedures specific to courier services. Applies policy regarding posting on bulletin boards. Files documents according to the filing system in effect. Verifies and completes data on forms, lists and statements of account according to precise instructions. Takes inventory of office supplies and prepares orders to replenish the stock. Occasionally types various documents such as letters, reports, statistical tables, administrative forms and lists. Performs calculations. Receives payments relative to various activities, such as notebooks, course notes and photocopies. Receives students' work. Issues receipts. Uses various equipment such as a typewriter, personal computer, calculator, photocopier and fax machine.
Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4.

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.

Common Other Qualifying Skills and/or Abilities:
Must be service oriented and able to maintain a professional manner and appearance at all times. Proven ability to multi-task and clearly transmit and receive information (both verbally and in writing). Ability to work as part of a team. Demonstrated ability to listen and assist students with problems. Knowledge of MS based software package (Windows), IQWare, Presentation Software, Search Engines, and e-mail. English and French, both written and spoken.
Additional Information:
6 month contract, possibility of renewal.
Monday to Friday 7h00 - 15h00
Minimum Education and Experience:
DEP - Office Systems 1 Year Related Experience / DEP - Secretarial Studies
Hourly Salary:
(MUNACA Level B) $23.31 - $28.88
Hours per Week:
33.75 (Full time)
Supervisor:
Accommodations Supervisor
Position End Date (If applicable):
2025-11-03
Deadline to Apply:
2025-07-28McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.