Job Description

Burckhardt Compression (Canada) Inc. (BCCA) is looking for a highly motivated parts professional to join our team as a

Parts Coordinator

supporting both the upstream and downstream in our aftermarket services division. In addition, to the requisite skills and experience, the ideal candidate will be responsible for delivering customer service excellence which is measured by meeting or exceeding customer delivery expectations, managing effective inventories and the timely and accurate completion of all documents and procedures required by the customer.

Reports to the Repair & Manufacturing Manager, this position will be based in Edmonton, AB and will be responsible for supporting the Parts and Inventory departments in Canada.

Key Responsibilities

:

Provide exceptional customer service to achieve 100% customer satisfaction. Maintain professional, timely, and accurate communication with customers. Prioritize activities to maximize customer satisfaction and profitability. Accurately fulfill customer orders in accordance with internal processes. Comply with all OH&S and Quality program requirements. Order fulfillment & Inventory Management. Customer Support and Logistics Coordination. Other duties as assigned.

Education

:

Journeyman Parts Technician.

Skills/Qualifications:

These skills are required:

3-5 years of experience in purchasing or customer service.

Understanding of RFIs and RFQs.

Exceptional communicator and customer service oriented with good interpersonal skills an ability to adjust to various personality types.

Proven attention to detail with exceptional organizational skills and ability to prioritize effectively.

Must be a team player who is willing to wear many hats and provide help where needed.

Effective written and oral communication skills.

Strong listening and clarification skills.

Analytical skills to break down complex issues and solve problems.

Maintains composure in dealing with difficult situations; demonstrates positive customer service attitude.

Proficient in English.

These skills are considered an asset:

Previous experience with rotating equipment is an asset.

Strong technical knowledge of compressors and components such as valves, packings etc. Is desired.

Previous quoting experience required. Component repair and supply quoting experience would be an asset.

Strong Microsoft Office skills required, particularly Outlook, Word, PowerPoint, and Excel experience with SAP would be an asset.

Manufacturing or field experience is an asset.

About Us

Burckhardt Compression was founded in 1844 as a mechanical workshop and, in 2021, celebrated its 177th year in business. Today, Burckhardt Compression is a worldwide market leader for reciprocating compressor systems and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services. Within Canada, Burckhardt Compression has a strong Services division in which we aim to provide one-stop reciprocating service for our customers. Through our Canadian company we are able to provide field service, repair and engineering/revamp services and spare parts for any brand of reciprocating compressor.

Why work at BCCA?

Burckhardt Compression was founded in 1844 as a mechanical workshop and, in 2022, celebrated its 180th year in business. Today, Burckhardt Compression is a worldwide market leader for reciprocating compressor systems and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services. Within Canada, Burckhardt Compression has a strong Services division in which we aim to provide one-stop reciprocating service for our customers. We are able to provide field service, repair and engineering/revamp services and spare parts for any brand of reciprocating compressor.

BCCA believes in promoting from within and takes great pride in the number of long-term employees within our organization. We are proud of all our employee efforts, and nothing gives us greater pride than seeing someone set a career goal and achieve it.

BCCA offers a competitive compensation package, employer-paid benefits program, and a great work environment.

BCCA would like to thank all applicants for their interest, however only those selected for an interview will be contacted.

Burckhardt Compression Canada Inc. seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and encourages applications from indigenous (First Nations, Metis or Inuit) peoples, members of racialized communities, women, persons who identify as 2SLGBTQ+, and persons with disabilities. Accommodations are available, on request, for candidates taking part in all aspects of the selection process including but not limited to a person with a disability.

Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care Wellness program
Ability to commute/relocate:

Edmonton, AB T6N 1B2: reliably commute or plan to relocate before starting work (required)
Experience:

parts: 3 years (required)
Work Location: In person