Job Description

What is it like to be an Individual Insurance Advisor Support Associate at Northbridge Financial

The Individual Insurance Advisor Support Associate plays a critical role in enabling advisor success by providing comprehensive sales support, client service, and operational excellence. This position helps streamline the sales process, allowing advisors to focus on building relationships and driving business growth. By ensuring compliance, managing cases, and delivering exceptional service, you will enhance advisor credibility, strengthen customer trust, and contribute directly to the value of the advisor's book of business.

If you are great at:

Manage end-to-end processing of advisor business with accuracy, timeliness, and proactive follow-up. Organize and execute daily workload to meet service level agreements and operational targets. Stay current on product updates and software enhancements to support advisor efficiency. Deliver high-quality, compliant work with strong attention to detail. Solve complex problems and conduct thorough fact-finding to support advisor decisions. Prepare client summaries and reports to identify opportunities for added value and increased advisor productivity. Conduct data mining to uncover upselling and cross-selling opportunities, including renewals. Work with advisors to maintain compliant client files and ensure adherence to regulatory standards. Support office operations through efficient workflow management. Assist advisors with maintaining compliance, integrity, and support broker/agent training initiatives.

If you have:

Post-secondary education in a business-related field or equivalent experience. Minimum 3 years of experience in financial services or life insurance industry preferred. Proficient in Life Insurance Carrier Illustration software. Strong skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and internet-based tools.

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs. We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

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Qui nous sommes

Nous sommes la Financiere Northbridge. Nous sommes fiers d'etre une societe canadienne a 100 %, detenue en propriete exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme etant l'une des plus importantes societes d'assurance de dommages des entreprises au Canada. Nos employes sont engages a comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes a connaitre un avenir meilleur et plus securitaire. Nous sommes une entreprise formee de personnes passionnees qui placent les gens au coeur de leurs preoccupations. Souhaitez-vous vous joindre a une equipe qui croit en l'importance de travailler fort, et d'avoir du plaisir au travail, tout en ameliorant les choses? Ne cherchez pas plus loin que Northbridge.


A la Financiere Northbridge, nous avons a coeur de creer un milieu de travail inclusif ou nous celebrons les employes et les accueillons comme ils sont. Peu importe qui vous etes ou ce qui vous rend unique, nous vous accueillons a bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de selection.