Job Description

Indigenous Housing First - Floater Position

Client Support & Case Management:

Support three (3) Follow-Up Support files

Provide follow-up support, assistance, and basic life-skills training to high-risk Indigenous men, women, youth, and families to help them establish and maintain stable, independent housing

Secure sustainable housing for participants and successfully house three (3) individuals per month (youth and/or adults) Transport participants to housing viewings.

Conduct regular home visits to provide ongoing support to clients working toward stable housing.

Retaining re-housing for participants

Coordinate moving logistics including transportation, purchase or sourcing of household items, food, and furniture.

Provide one-time support to two (2) families or individuals per month through the Supportive Referral Program, including rent, damage deposit, start-up groceries, and household supplies.

Ensure all client assessments are completed and enter the program database (Efforts to Outcomes) a web-based case management system.

Connect clients to relevant community support, including identification services, medical care, legal resources, and income assistance.

Implement harm-reduction strategies in all client interactions.

Document all objective client interactions (phone or in-person) in ETO

Develop individualized Independence Plans outlining steps needed to sustain housing. Administer random client surveys to ensure service effectiveness.

Community Relations:

Conduct move-in and move-out inspections in collaboration with the Landlord Relations Specialist.

Build and maintain positive working relationships with property management companies and housing providers.

Support both clients and landlords objectively through mediation.

Foster positive communication and relationships between clients and property managers.

Engage in community partnerships that support Indigenous individuals facing multiple barriers to housing.

Administrative & Financial Responsibilities:

Complete all financial tasks in a timely manner, including purchase authorizations (PAs), receipt submissions, and other reconciliations required by accounting.

Submit all required documentation on time, such as RAP forms, third-party rental agreements, rent reconciliations, and program reports.

Perform other duties as assigned by the Program Manager.

Qualification Requirements:

A./B.S.W./Human Services Degree or Diploma or equivalent

3 - 5 years minimum of relevant experience

Enthusiasm for being part of the solution to end homelessness in Edmonton

Passion for working with Indigenous individuals; excited about being a catalyst of change in people's lives.

Must understanding the impact the loss of culture identity and intergeneration residential school syndrome has had on Indigenous people.

Effective time management and the ability to meet deadlines

Budgeting skills are an asset

Must have own vehicle and be willing to transport clients.

Must have a valid driver's license and willing to obtain a drivers abstract

Must have 2-million-dollar liability insurance coverage

Must provide a Criminal Record Check with Vulnerable Sector and Intervention Record Check (within a 6-month period from date of completion).

Strong communication and interpersonal skills.

Salary and Benefits:

Salary plus monthly auto allowance.

Paid sick and wellness days after 3 months' probation (pro-rated)

Extended Health Benefit (50/50 cost sharing) after 6 months' employment.

Working approximately 34.5 hours per week

How to Apply:

You can send your cover letter and resume to hr@bentarrow.ca

Preference will be given to applicants with cleared Criminal Record Check (Vulnerable Sector) & Child Intervention Check (within 6 months)

Job Type: Full-time/ 7.75-hour shift

Job Type: Full-time

Pay: $47,431.68-$49,803.26 per year

Benefits:

Dental care Extended health care Paid time off RRSP match Vision care
Work Location: In person