Job Description

INCLUSION SUPPORT WORKER

Part Time, Term Position (20 hours/week)

WHAT IRCOM OFFERS:

A warm, fun and supportive work community

An incredibly diverse workplace that is committed to staff wellness and inclusion

A staff team that is passionate, committed and unified in supporting settlement of newcomer families

An inner-city organization committed to Truth and Reconciliation

A family-friendly organization

A place where you can make a difference and feel the rewards of your work on a daily basis

CANDIDATE PROFILE

: The Inclusion Support Worker is an individual who integrates and balances:

caring and competent approach to person-centred care

experience working with individuals living with disabilities

creative ability to communicate and work across cultures and ages

skill in navigating the complexities of cross-cultural understandings of disability

commitment to IRCOM's mission and values

POSITION PURPOSE AND SUMMARY

Guided by the vision, mission and values of the Immigrant and Refugee Community Organization of Manitoba Inc., the Inclusion Support Worker (ISW) provides individualized support to newcomer children, youth and adults who face barriers to inclusion in IRCOM's programs by:

providing education and support to their parents/guardians/family members,

focusing on individuals prioritized by IRCOM

working collaboratively with other team members in providing coordinated support

With the supervision and support of the Settlement Capacity and Building Programs (SCBP) Manager, the Inclusion Support Worker is responsible for the following:

DUTIES AND RESPONSIBILITIES

Inclusion Support (70%)

Develop positive relationships with children, youth or adults and their families, receiving inclusion support

With the Social Workers/Youth and Family Support Workers, meet with families identified by the program, assess needs, abilities and strategies that have been helpful to date and develop an Individual and Family Service Plan

Assist the individual with one-on-one support, during IRCOM Programs, helping them to access and participate in program activities

Help organize transportation for those individuals who can attend outings, and provide one-on-one care at the outing site

Provide in-home supports to families and children/youth/adult living at IRCOM, in the process of transitioning their family member into program

Provide educational and skills-based support to parents/guardians/family member, and communicate and collaborate with them on the progress/wellbeing of their family member

Provide assistance with eating, embarking/disembarking from transportation, dressing for outdoor activities, general hygiene, and movement (e.g., lifting or assisting) as outlined in Service Plan

Identify arising risks or challenges to client safety and immediately inform supervisor

Escort client to parents/guardians/family member, if toileting or medications are needed

Program Development (15%)

Provide input into program design, procedures, forms and documentation, training plans, monitoring and reporting mechanisms, evaluation, etc.

Provide information to co-workers, suggesting modified activities, to increase inclusion

Provide information and education to other children, youth and tenants to promote inclusion

Identify challenges in a timely manner, bringing them to the relevant team for problem-solving

Administration/Coordination (15%)

Keep accurate and up-do-date records, including critical incident reporting

Input data into case management system (CARMIS)

Participate in Community Resource Program team meetings, as well as mandatory IRCOM staff events, meetings and trainings

Other duties as assigned by the Settlement Capacity and Building Programs Manager

REQUIRED QUALIFICATIONS:

Post-secondary education in a relevant field such as social work, child and youth work, early childhood education, education/education support, plus a minimum 2 years inclusion support experience OR equivalent combination of education and experience

Experience dealing with behavioural challenges

First Aid/CPR and WEVAS or NVCI

Experience working with children/youth/adults living with disabilities (e.g., cognitive or developmental delays, seizures, mobility challenges, sight or hearing limitations)

Ability to freely lift 23 kilograms/50 pounds

Able to physically assist child/youth/adult when needed

Strong organizational skills and the ability to prioritize work

Strong written and oral English communication skills; able to communicate across language barriers

Demonstrated commitment to inclusion, disability awareness and empowerment-based approaches

Must be open-minded, resourceful, highly motivated, creative and independent

Demonstrated understanding of immigrant and refugee communities and/or marginalized communities

Experiences that demonstrate the qualities and values IRCOM seeks for all our staff (https://www.ircom.ca/about- us/work-here/)

DESIRED QUALIFICATIONS (assets):

Experience with use of assistive devices including wheelchairs, walkers, electronic devices, computer software and hardware, etc.

Advanced First Aid training

Experience working with refugee and/or immigrant communities

Fluency in additional languages

Work Location and Schedule:

The Inclusion Support Worker will work across two sites (5 blocks apart), depending on the families they are assigned to and may work at/during off-site outings This is a part-time, 20 hours per week term position ending March 31, 2026, with possibility of extension (pending funding). The schedule will be set in advance by the SCBP Manager and may involve mornings, afternoons and/or evenings depending on program needs.

Wage

: $19.51/hour - This is a scheduled position with wage in accordance with the Collective Agreement between the Immigrant and Refugee Community Organization of Manitoba Inc. and the United Food and Commercial Workers Local 832.

Benefits:

Professional development opportunities

Paid sick days

Collaborative, family-friendly and supportive working environment

APPLICATION PROCESS:

All applicants must be legally entitled to work in Canada.

IRCOM seeks to reflect the communities it serves. We are committed to providing an inclusive, accessible, respectful workplace that strives for employment equity. Interested applicants can identify themselves as belonging to any under-represented groups including women, Indigenous peoples, racialized peoples, and/or persons with a disability.

To apply please send a cover letter and resume to the following, and please indicate clearly how you meet the qualifications.

Review of applications will begin on Friday, August 8, 2025

and continue until the position has been filled

.

HR - Selection Committee: YafetG@ircom.ca

We thank all applicants for their interest. Only those advancing in the selection process will be contacted. If you require accommodation at any stage of the hiring process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs (YafetG@ircom.ca).

Job Type: Part-time

Pay: $19.51 per hour

Work Location: In person