Job Description

About us

Rated 5.0 on Google with 160+ reviews, The Good Cleaners is a fast-growing Montreal-based company providing highly rated, detail-driven premium cleaning services for residential and select commercial clients.

Our secret? Our amazing people, and custom software that makes your job feel like a breeze.

Our team is looking for friendly, customer-focused sales advisor to assist in handling our incoming telephone and email leads. You'll guide clients to the perfect service match while providing stellar service that anticipates, not reacts.

Our values are all about surprising, delighting customers, and delivering more value than we promise; not, upselling our customers to services they don't need.

Who are we?

Positive

minded people. We are

honest

and

kind

.*
We see problems as opportunities to show our customers how much we care. We try our best to work with you and manage your work-life schedule balance.
English is

required

, ability to also speak French is

preferred.

Responsibilities

& structure

This is a highly flexible position, geared towards people looking for supplementary income. You will be paid on a per booking basis, which means you're welcome to do anything you like in between calls, be it spending time with your family, or working on a project. The only rule is that your calls must be taken immediately, or called back within 5 minutes. Your call volume will vary based on the number of cleaner schedules we have available to fill, and based on Google ads marketing campaign volume.

If you are a skilled salesperson, this position can be highly rewarding and surpass the $50 per hour mark.

Experience

Customer service experience is preferred, however, what's most important to us is that your ethical compass is in the right place, and that you are a sharp, friendly person with an innate ability to anticipate customer needs.

Our ultimate goal is that our customers feel comfortable speaking with you, and being honest about the state of their home, without feeling judged.

Job Types: Part-time, Casual

Pay: $22.50-$45.50 per hour

Benefits:

Work from home
Work Location: Remote