Job Description

Job Summary

Rated a 4.9 on Google with over 150 reviews, The Good Cleaners provides Montreal with some of the best-rated, meticulous premium cleaning services for residential customers. Our secret? Our amazing people.

Our team is looking for friendly, empathetic sales advisor to assist in handling our incoming telephone and email leads. You'll guide clients to the perfect service match while providing stellar service that anticipates, not reacts.

Our values are all about surprising, delighting customers, and delivering more value than we promise; not, upselling our customers to services they don't need.

English is

required

, ability to also speak French is

preferred.

Responsibilities

& structure

This is a highly flexible position, geared towards people looking for supplementary income. You will be paid on a per booking basis, which means you're welcome to do anything you like in between calls, be it spending time with your family, or working on a project. The only rule is that your calls must be taken immediately, or called back within 5 minutes. Your call volume will be light, and vary between 5-15 per day.

Experience

Customer service experience is preferred, however, what's more important to us is that your ethical compass is in the right place, and that you are a genuine, friendly person with an innate ability to stand one step ahead of our customers' needs.

Our ultimate goal is that our customers feel comfortable speaking with you, and being honest about the state of their home, without feeling judged.

Job Types: Part-time, Casual

Pay: $22.50-$31.05 per hour

Expected hours: 10 - 20 per week

Benefits:

Work from home
Work Location: Remote