Job Description

Experience:

Minimum 2

year of experience

in immigration-related work (required).

- Immigration PR Case Manager (Express Entry & PNP)

Responsibilities:

Manage a caseload of immigration clients and ensure timely progress on their cases. Prepare and submit immigration forms, applications and supporting documents especially PR Applications. Communicate with clients, legal teams, and government agencies regarding case updates and requirements. Conduct research on immigration laws, policies, and regulations to assist with case preparation. Review and verify client documentation to ensure accuracy and completeness. Maintain detailed records of client interactions, documentation, and case progress.

Skills and Qualifications:

Proficient in

English

with strong written and verbal communication skills. Excellent

customer service

skills and ability to handle client interactions professionally. Strong

attention to detail

and

organizational

abilities. Ability to work efficiently in a

fast-paced

environment, including remote work settings. Proficiency in

Microsoft Office, Adobe Pro, and Case Management software

. Ability to work

independently

and meet tight deadlines. Must speak English, Punjabi and Hindi

Work Location:

In person

Maintain clear and professional communication with clients, ensuring timely responses to inquiries. Draft legal submissions and review documentation for accuracy and completeness. Open and manage client files, ensuring accurate data entry for immigration cases. Liaise with immigration authorities to obtain client records and case updates. Provide support to team members as needed and assist in workflow management. Perform other duties as assigned to meet business needs.

Hourly:

From $18.40 - 24

Schedule:

Monday to Friday, weekends as needed

Work Location:

In person

Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to meet the organization's requirements.

Job Type: Full-time

Pay: $17.90-$23.99 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Surrey, BC V3W 3A8: reliably commute or plan to relocate before starting work (required)
Experience:

Canadian Immigration: 2 years (required)
Work Location: In person