Job Description

Canada By Choice is seeking a highly organized and detail-oriented Immigration Case Manager to join our team. This individual will play a key role in supporting the Immigration Consultant by managing client cases, conducting research, and ensuring the smooth operation of the office. The ideal candidate will possess strong communication skills, a proactive approach to tasks, and experience or education in law-related fields, particularly immigration law.

Key Responsibilities:

Case Management & Client Support:

Assist the Immigration Consultant in managing and progressing client cases efficiently. Communicate regularly with clients via phone, text, and email, providing updates, answering inquiries, and ensuring clients are well-informed throughout the process. Conduct thorough case research, gather relevant information, and prepare documentation for immigration cases. Fill out immigration applications and forms accurately and in compliance with legal requirements. Collect, verify, and organize client documentation, ensuring all necessary documents are provided and maintained throughout the case. Review, proofread, and format legal documents to ensure accuracy and compliance with legal procedures and grammatical standards.
Administrative & Office Support:

Maintain organized filing systems for confidential client records and ensure data is stored and managed securely. Open and distribute incoming mail and manage the flow of information within the office. Develop and maintain office procedures and routines to ensure efficiency and smooth operation. Assist in supervising and training other staff on office procedures and the use of current software as needed.
Collaboration with Case Workers:

Work closely with case workers to manage and organize client files, ensuring all necessary documentation is in place. Assist in case file management, ensuring files are updated, complete, and easily accessible for the team. Coordinate with case workers on the progress of ongoing cases and provide updates to the Immigration Consultant.
Additional Responsibilities:

Perform general office duties, including updating files, maintaining office cleanliness, and ensuring an organized environment. Support in other administrative tasks as required to ensure smooth day-to-day operations.
Qualifications:

Must-Have:

Bachelor's degree or equivalent experience in a law-related field. 1-2 years of experience in case management, legal assistance, or a similar administrative role (preferably in immigration law). Excellent communication skills, both written and verbal, with a professional demeanor. Strong attention to detail and the ability to manage multiple tasks effectively in a fast-paced environment. Proficiency in Microsoft Office Suite and legal office software. Ability to work independently and collaboratively with a team.
Beneficial Qualifications:

Experience or education in immigration law or business administration. Previous experience with immigration cases or legal procedures. Strong organizational and multitasking skills. Ability to handle confidential client information and maintain strict privacy.
Why Join Us?

Competitive hourly wage with opportunities for growth and development. Be part of a dynamic and supportive team focused on delivering top-tier immigration services. Gain valuable experience in immigration law and case management, with opportunities to expand your skills.
If you are a motivated, detail-oriented individual with an interest in immigration law and case management, we encourage you to apply. Join Canada By Choice and make a meaningful impact by assisting clients in navigating the Canadian immigration system.

Job Types: Full-time, Part-time

Pay: $18.00-$23.00 per hour

Expected hours: 25 - 40 per week

Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Education:

Bachelor's Degree (preferred)
Experience:

Immigration Case Manager : 1 year (preferred)
Work Location: In person