Job Description

This posting is for ONLY internal employees of CMHA PD

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we're committed to increasing awareness and addressing the stigma surrounding mental health. That's why we've made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

What We Offer

As a community-based agency, we're dedicated to the mental, physical, and social health of everyone - including our team members. That's why we're proud to offer a total rewards package that helps our team members balance their professional and home life. You'll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.



In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:



2 weeks accrued vacation + 1 flexible day each year Up to 18 sick days accrued per year HOOPP Pension Plan Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals Mileage reimbursement for work-related travel Eligibility for contract completion incentive

We are looking for a Full time (12-month) Contract Immediate Intervention Specialist to join our team

The Immediate Intervention Specialist (IIS) is the first point of client contact and will determine how to best serve clients. Reporting to the Multi-Disciplinary Team Manager, the Immediate Intervention Specialist will complete all necessary assessments to better understand need, provide the appropriate immediate brief intervention and if required, develop a plan for additional services.

Status

: Fulltime Contract until November 2026; 37.5 hours per week; required to work between 8am and 8pm on a rotational basis; some requirement to work evenings and weekends.

Salary

: $61,201.01 - $72,001.19 (Candidate qualifications will be considered when determining the starting salary)

Location

: This position is based out of our 314 - 7700 Hurontario Street office. Although we operate within a hybrid workplace model, staff are required to have on-site and/or community presence as per program and client needs



Note, this posting is for an active vacancy.

What You Will Do:

Work in a professional manner as a front-line resource to the Primary Care providers within the Family Health Teams and Family Health Organization sites Promptly respond to incoming referrals and work with the social worker to provide stepped-care immediate intervention, system navigation. Maintain contact with primary care providers at regular intervals to report clients' service initiation and communicate interventions and care plans. Assess and provide crisis support; make connection to crisis services when appropriate Assess client's eligibility for relevant services, while prioritizing treatment, based on level of need using initial assessment and information obtained from client and collateral sources. Determine what intervention(s) clients would benefit from and ensure the appropriate mix, and intensity of services to allow for a stepped care approach where appropriate. Provide short term task-based interventions for clients who need immediate supports to alleviate any distress (e.g., financial applications, referrals to other community services, establish crisis plans). Provide single session 1:1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress. Facilitate groups, including the creation of new groups as needed and act as a back-up facilitator. Assist clients and families to identify their concerns, increase their awareness, access resources and appropriate education about mental health and addictions Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.g., volumes across all regions) covered by CMHA PD.



This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

Post-secondary degree or diploma in relevant discipline (e.g., BSW, MSW, OT, RN); registration with a professional college is an asset. Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short term supports. Expertise in community mental health and/or community based human services. Minimum of 2 of the following training and willingness to train up in 6 months:
Single Session

Cognitive Behavioural Therapy

Dialectical Behavioural Therapy

Motivational Interviewing

Acceptance and Commitment Therapy

Narrative Therapy

Trauma Informed Care

Virtual Care

Interprofessional Multidisciplinary Teams

Crisis Intervention Skills

Empathy and ability to connect with those experiencing the mental health and addictions system Strong interprofessional skills and ability to work independent and within teams Demonstrated understanding of confidentiality and boundaries Crisis intervention skills for both telephone and in-person situations Demonstrate conflict resolution skills Demonstrated strong computer literacy in Microsoft suites, virtual platforms, and client database management Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence. Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework. Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc. Fluency in a second language, including ASL (American Sign Language) and French is considered an asset. Valid Canadian driver's license and access to an insured automobile in good repair A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Wednesday, November 19th, 2025 at 5pm

At the Canadian Mental Health Association - Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you'll not only assist people who are struggling, you'll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place - one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin is an Equal Opportunity Employer. We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community. We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.




CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.




We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

Accessibility Statement




When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at HRrecords@cmhapeel.ca

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate's experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps




We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.