Job Description

Company
ICE Western Sales - Join Our Growing Team!
Since 1991, ICE Western Sales has been at the forefront of manufacturing highly complex Custom HVAC units for the global commercial and industrial markets. Our commitment to service, safety, and innovation has driven us to where we are today\xe2\x80\x94a rapidly growing organization with a state-of-the-art manufacturing facility spanning 5 acres in South Foothills Industrial Park, Calgary, Alberta.
**Why Choose ICE Western:** **Leading Technology:** Our cutting-edge facility is equipped to meet the demands of a dynamic industry. **Global Reach:** Our products are trusted worldwide for their quality and performance. **Innovation:** We push boundaries, delivering HVAC solutions that redefine industry standards. **Talented Team:** Join over 100 dedicated professionals committed to excellence.
Duties & Responsibilities:

• Test ICE equipment to ensure all functions are working properly
• Perform Start up and Commissioning of ICE equipment in house and on site
• Repairing or replacing defective equipment, components, or wiring
• Troubleshoot ICE heating, air conditioning, ventilation, equipment as well as accessories
  
• Build and maintain relationships with clients and ensure clients continue to have a high level of customer satisfaction
• Provide superior customer service while resolving client issues
• Understand and evaluate problems while identifying the appropriate solution
• Testing pipe or tubing joints or connections for leaks, using pressure gauge
• Perform other duties as assigned

Additional Skills: Customer service oriented, Coach and instruct apprentices, train customers, site mechanic on our equipment
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Qualifications:

• Canadian Certified Journeyman (Refrigeration or Equivalent)
• Alberta Gasfitter \xe2\x80\x9cA\xe2\x80\x9d or \xe2\x80\x9cB\xe2\x80\x9d Ticket is a strong asset
• Alberta Electrician ticket is a strong asset
• Strong time management skills and organizational skills
• Strong written and verbal communication skills
  
• Good mathematical, scientific, mechanical, and logical reasoning abilities
• Able to read wiring diagrams and troubleshoot problems with electrical, air conditioning equipment
• Able to repair A/C systems, repair leaks, recharge, etc
• Able to operate all necessary tools and equipment to perform various projects
• Must have a valid driver\xe2\x80\x99s license. Clean drivers abstract
• Availability to work overtime and out of town work if required
• Must be already in Canada
• Requires to travel to the US, passport will be needed.
• Pre-Access Drug and Alcohol test
• Clean criminal record as you may be required to a background check

Working Conditions and working schedule:

• Working both indoors and outdoors in hot and cold weather conditions
• Working at heights, in and around noise and dust
• On the road
• Monday to Friday 8 hours a day
• Requires to work/travel on weekend occasionally.
• During travel you may required to work up to 12 hours a day.
• No on call shift - you do not require to be on call.

**Benefits of Being Part of ICE Western:** **Competitive Wages:** Your skills are valued, and wages are negotiable based on experience. **Health & Dental:** Comprehensive coverage to keep you and your loved ones healthy. **Vision Coverage:** Ensuring your well-being goes beyond the ordinary. **Paid Vacation:** Take the breaks you deserve to recharge and explore. **Employee Assistance:** We care about your well-being inside and outside of work. **Free Parking:** Hassle-free commute, from day one. **Company Events:** Building a strong team spirit through memorable experiences. **Educational Allowance:** Invest in your growth; we\'re invested in you. **Matching RRSP Plan:** Secure your future with a strong financial foundation. **Safety First:** We provide training and essential equipment to keep you safe. **Advancement Opportunities:** Your career path is yours to define.
**Join Our Service Tech Team:** **Service Van:** Your mobile workshop, equipped for success. **Gas Card:** Keep moving without worrying about fuel expenses. **Travel Credit Card:** Explore new places while serving our clients. **Company Devices:** Stay connected and efficient with a cell phone and laptop. ** No on call Schedule** ** Paid training**
***Position is in Calgary**
Acknowledgement of job description: I have read and understand the job description regarding my employment with ICE Western Sales Ltd. Wage is based on experience and trades tickets.