Job Description

Reports To

Sales & Service Manager

Job Summary

The HVAC Sales Associate, under the direction of the Sales & Service Manager, will be responsible for always maintaining professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. This position will develop a high level of product knowledge. The HVAC Sales Associate requires experience with financing, also knowledge of the HVAC field and equipment is an asset. This position is salary with no commission during the training period. The successful candidate with be mentored by experienced sales staff and will have the opportunity to become a Home Comfort Specialist, base salary plus commission.

Competencies

Adaptability Client/Customer Focus Communication Continuous Learning Problem Solving Results Orientation/Motivated Teamwork Time Management

Job Duties

Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner Develop a high level of product knowledge Technical aptitude Generate customer sales through cold calling and networking Promote sales to existing clients Develop reports and proposals as part of sales presentation to illustrate the benefits of the HVAC equipment Identify and solicit potential clientele Adapt communication style in order to deliver information effectively to a range of individuals Assist in taking orders from clients and prepare products for purchase Assist in drawing up sales agreements for the approval of purchaser and seller Build and maintain ongoing awareness of new products and services, competitor activities, and other research Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in the format required Relay customer quality improvement suggestions for company products and services Learn to conduct sales forecasts and weekly or monthly status reports

Job Requirements

Sales and/or HVAC industry experience an asset Expereince with financing is required Knowledge of sales principles, methods, practices, and techniques Ability to effectively communicate both verbally and in writing Ability to prioritize and manage conflicting demands Ability to quickly pick up new product and service knowledge, and communicate that knowledge effectively to customers Demonstrated time management skills Exceptional objection-handling skills High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment High level of integrity and work ethic Valid driver's license with a clean driving abstract, insurable on our policy Must be physically capable of performing all related duties, such as entering confined spaces, ladder use and accessing attics. English Required, Second/Multiple Languages would be considered an asset

Work Conditions

High levels of stress and pressure Interaction with customers/clients, and the public at large Flexible hours including nights, weekends, and holidays Occasional overtime Operation of a desktop computer, software, smartphone and peripherals Exposure to hazards associated with the industry/trade Use of required personal protective equipment, when required
Priority Mechanical Services Ltd is committed to providing an accessible workplace for all employees in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations. The company accommodates employees with disabilities in accordance with our Accessible Employment and Accommodations Policy.

Job Types: Full-time, Permanent

Pay: $41,000.00-$86,000.00 per year

Experience:

Financing: 1 year (required) Sales: 1 year (preferred) HVAC: 1 year (preferred)
Work Location: Hybrid remote in Ayr, ON