Job Description

Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.
Position Details
Posting Number
Posting Number SS0649
Position Information
Position Title Human Resources Support Assistant
Division Human Resources & Organizational Development
Department Human Resources
Supervisor Title HR Advisor, Systems & Employee Services
Location Comox Valley(CV)
Posting Type Internal/External Posting
Position Status Temporary
If Others, please specify
Desired Start Date 01/05/2026
Position End Date (if temporary) 05/01/2026
Weekly work schedule (please indicate the start and end times for each day of work)
Hours to be determined between Monday and Friday 0830-1630
% 20
Pay Grade Interim G: $29.43 - $31.23
Position Summary
Reporting to the HR Advisor, Systems & Employee Services, the Human Resources Support Assistant (HRSA) is assigned responsibilities supporting the entry of leave and related administrative tasks. The HRSA's supports employee inquiries and maintains compliance with North Island College policies and regulations.
Position Competencies
- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills
Duties & Responsibilities
Working as part of the Human Resources department the Human Resources Support Assistant will:
1. Under the guidance of the HR Advisor, Systems & Employee Services, will assist in triaging the HR Service Desk tickets to the HR team to ensure actions are addressed within specified timeframes based on Human Resources and Payroll deadlines.
2. Responsible for accurate data entries in HRIS and applicable corresponding spreadsheets for leave modules.
3. Ensure appropriate and accurate entries and reconciliations are made in HRIS with applicable spreadsheets, of salary, benefits, status, union information, seniority and increments, etc.
4. Establish effective liaison and coordination with Payroll and other staff as required.
5. Provides accurate, efficient and service-oriented responses to all requests for information from departments, unions, external agencies, applicants and others as appropriate.
6. Participates in various aspects of system-related projects in close collaboration with Supervisor and Payroll staff as applicable.
7. Responsible for maintaining all relevant filing systems within the guidelines of the Freedom of Information and Protection of Privacy Act.
8. Provides backfill to the Human Resources Associate as required.
9. Other duties as required by the HR Advisors
Required Education & Experience
1. Business Administration Diploma with courses in Human Resource Management.
2. Minimum two-year administrative experience including payroll and/or human resources within a unionized environment
Required Knowledge Skills & Abilities
1. Excellent organizational and time management skills with the ability to plan and prioritize tasks, and efficiently meet deadlines.
2. Intermediate proficiency with MS Office - Word and Excel
3. Experience using a large database system an asset.
4. Strong attention to detail and accurate data entry skills.
5. Excellent analytical and problem solving skills.
6. Ability to adapt to a changing work environment.
7. Ability to positively contribute in a team environment, as well as use initiative and work independently.
8. Excellent oral and written communication skills.
9. Proven customer service skills and the ability to interact with people with tact and diplomacy.
Special Instructions to Applicant
Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.
Posting Detail Information
Posting Open Date 12/04/2025
Posting Close Date 12/11/2025
Open Until Filled

Support Staff Temporary
Additional Information
Quick Link for Postings
Supplemental Questions
Required fields are indicated with an asterisk (*). * Do you self identify as an indigenous person?

• Yes
• No
• If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?

• Yes
• No
• Not Applicable
• If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

(Open Ended Question)
Documents Needed to Apply
Required Documents * Resume

• Cover Letter
• Transcripts

Optional Documents * Transcripts - Additional
North Island College
Comox Valley Campus
2300 Ryan Rd.
Courtenay, BC, V9N 8N6
250-334-5000
Human Resources:
careers@nic.bc.ca
250-334-5000
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Skills Required