Job Description

Banff Hospitality Collective -- or as we like to call it,

BHC

-- is a multi-concept restaurant and entertainment group with

15 venues (and counting)

, all located in beautiful downtown Banff. Each of our venues is unique but shares three things in common:

A prime location in Banff's lively downtown core Amazing food and beverage A wicked atmosphere powered by even cooler people
Want to know more? Check us out at banffcollective.com

About the Role

Reporting to the Chief of People Operations, BHC's

Human Resources Specialists

play a key role in driving BHC's people-first culture, supporting our growing collective of 15+ venues and 1000+ team members.


This role is responsible for coordinating and executing a variety of

people programs, talent management, and compliance initiatives

, ensuring BHC remains a great place to work and grow.


You'll be part of an energetic and collaborative

People Operations

team focused on delivering exceptional support to our venue teams. If you're people-minded, detail-oriented, and love a fast-paced, hospitality-driven environment, you'll fit right in.

We Love Perks! This Position Includes:

Competitive base salary Monthly $200 Gift Card to use at any BHC Venue 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues Learning & Development allowance Cell phone allowance Extended health benefits with premiums completely paid for by BHC RRSP matching program Short-Term & Long-Term Disability coverage Employee Profit Share Program 4 weeks paid time off + statutory holidays Paid community volunteer time Affordable manager housing is available

What You'll Do:

###

Performance Success Support (40%)

Serve as the first point of contact for employee and manager HR inquiries Provide guidance on policies, performance management, and workplace best practices Support investigations and documentation related to employee concerns, in alignment with Alberta Employment Standards and BHC policies Foster positive working relationships through coaching, consistency, and clear communication Maintain confidential and accurate employee records
###

Recruitment, Onboarding & Retention (30%)

Complete full-cycle recruitment for Back of House teams, and partner with venue leadership to support Front of House teams Maintain job postings and applicant tracking Support employee engagement initiatives and recognition programs Collaborate with managers on retention strategies and internal mobility
###

HR Programs, Systems & Compliance (30%)

Assist in developing, implementing, and maintaining HR policies and procedures Ensure compliance with

Alberta Employment Standards Code

,

Occupational Health & Safety (OHS)

, and

Human Rights legislation

Maintain HR systems and ensure data accuracy Support HR metrics, reporting, and analytics to inform decision-making Participate in HR projects such as training initiatives, performance reviews, and policy updates Support payroll and benefits processes in collaboration with the Payroll & Benefits team and Employee Housing team
###

What You Bring

3-5 years of progressive experience in

Human Resources

, ideally within hospitality or a multi-location organization Post-secondary education in

Human Resources, Business, or a related field

CPHR designation

(or working toward it) preferred Strong understanding of

Alberta Employment Standards

,

Human Rights

, and

OHS

legislation Exceptional interpersonal skills with the ability to build trust across teams Excellent communication (written and verbal) and conflict-resolution skills Strong organizational skills and attention to detail Proficiency with tech Ability to handle confidential information with discretion and professionalism Enthusiasm for hospitality and a genuine passion for people

Banff Hospitality Collective:

Are you ready to join us at Banff's most iconic and popular downtown restaurants?


Applicants must be legally eligible to work in Canada.