Job Description

Reporting to the General Manager, Client Services/Treasurer, the Human Resources Officer is an important position within the Client Services Department. Primary responsibilities include human resources administration for the Municipality including the principal areas of recruitment, employee and labour relations, training and development, performance management, procedure and policy development, benefits and pension administration, job evaluation and pay equity and WSIB.

The primary responsibilities for this position include (but are not limited to) the following:

Coordinate recruitment and selection to ensure a timely, organized, and comprehensive hiring process. Provide advice and assistance to management on recruitment planning, projections, strategies, advertising, screening, applicant tracking, and selection. Schedule and participate in interviews, conduct reference/background checks, and inform unsuccessful applicants. Ensure competition files are well documented and supported. Prepare employment agreements and hiring packages in accordance with applicable Town policy, by-law, and legislation. Collaborate with Finance on benefit administration and payroll practices. Organize and coordinate records for transitional compensation provisions (e.g., WSIB, disability, retirement, special arrangements). Serve as Return-to-Work Coordinator, managing the program and supporting employee reintegration. Assist staff and management with pay policies and practices. Support the Finance Officer - Payroll & Special Projects with benefit and pension administration. Promote and maintain EFAP records; distribute materials to workplaces and eligible employees. Support supervisors and staff in developing group/individual training plans to build skills and ensure compliance with policy, by-law, and legislation. Provide advice and assistance with staff performance evaluations. Identify training opportunities and organize sessions, workshops, and activities. Provide basic counseling to staff facing performance-related challenges. Support staffing matters involving discipline or investigations (including harassment), and coordinate related documentation for legal counsel as needed. Coordinate, support, and participate in union negotiations, grievances, and arbitration; advise management as needed. Provide advice on pay systems, pay equity, and job evaluation processes. Use a case management approach to address HR issues, ensuring compliance with policies, collective agreements, and legislation. Maintain and support updates to job descriptions; ensure accuracy of HR records (training, evaluations, pay grids, etc.). Oversee Job Evaluation and Pay Equity maintenance and review. Coordinate staff activities (e.g., Summer BBQ, Christmas Party) and administer recognition/service awards as per policy. Provide strategic advice, interpretation, and coordination on day-to-day HR issues requiring judgment and decision-making within policy parameters. Perform duties in accordance with applicable Provincial Acts, Municipal By-laws, and policies. Review, develop, and implement HR procedures and policies aligned with Town policy, by-laws, and legislation. Ensure compliance with the HR operational budget, manage invoices, obtain approvals, and promote fiscal responsibility in HR/labour matters. Attend Council/Committee meetings to present information as required.

The successful candidate will have a minimum of:

Undergraduate university degree or diploma with an emphasis in business administration, commerce, employee/labour relations, human resources or equivalent educational background. Certified Human Resources Professional (CHRP), or Certified Human Resources Leader (CHRL), or Certified Human Resources Executive (CHRE) designation. Minimum three to four years of experience in human resources management. Demonstrated understanding of human resources management including employee/labour relations and collective bargaining, dispute resolution processes, selection and recruitment, WSIB and disability management, performance management and recognition programs, staff training and development, job evaluation and pay equity, job descriptions. An understanding of relevant legislation, policies and procedures including the Ontario Employment Standards Act, Ontario Human Rights Code, Pay Equity Act, Labour Relations Act, and the Ontario Health and Safety Actand its' related regulations. Knowledge of administrative procedures such as word processing, managing files and records, developing policy and forms, and maintaining track sheets and databases. Working knowledge for providing customer services, being able to assess needs, and being able to handle complaints/difficult situations to meet effect service delivery standards. Maintain confidentiality, use sound judgement and demonstrated ability to work independently and in a team environment and maintain a professional demeanor while providing human resources services. Maintain standards of conduct, possess cultural and political awareness and sensitivity, demonstrate sound work ethics and be consistent and fair. Highly organized with a demonstrated ability to prioritize, set schedules, handle multiple projects and competing demands, and meet deadlines. Sound analytical skills to interpret and explain rules, regulations and policies related to human resources, and for conducting research to investigate and solve problems in support of management and staff information needs. Exceptional communications skills both verbally and written for staff reports, projects and presentations. Attention to detail and accuracy in the maintenance of records. Proficient computer skills able to use various software applications including Records Management Systems, word processing, spreadsheets, and database applications.
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $82,746.00-$97,348.00 per year

Work Location: In person