Job Description

Description
About the role
Innovatia Technical Services Inc. (ITSI) is a growing technology solutions company serving global clients with full lifecycle IT technical services, including consulting, implementation and 24/7 support. As our next Human Resources Manager, you will lead HR operations across our organization while partnering with leaders in Canada and India. This is a fluid, fast-moving environment--priorities shift, initiatives evolve quickly, and self-direction is essential. You'll flex comfortably between strategic planning and hands-on execution.
Location: Atlantic Canada (NB/NS/PEI/NL) preferred; remote across Canada considered
Reports to: CEO
Type: Full-time
What you'll do

• Own HR: Be the primary HR partner to leadership; drive employee relations, performance planning, policy adherence, and risk management aligned to applicable legislation and our internal policies.
• Be a force-multiplier for leaders: Coach managers on organizational design, performance management, corrective actions, return-to-work, and engagement that scales in a dynamic business.
• Guide benefits & wellness programs: Manage broker relationships, review plan performance, and recommend improvements that optimize cost and employee experience.
• Drive HR systems & data: Oversee HR systems and processes and lead improvements that increase accuracy, transparency, and automation.
• Lead policy & compliance: Review, revise, and implement policies for legislative compliance in Canada and India; partner with leadership on change rollout and adoption.
• Oversee disability & leaves: Manage Canadian short- and long-term disability programs and return-to-work processes with leaders and vendors.
• Partner with Recruiting on headcount plans and selection; ensure a consistent candidate experience and smooth onboarding handoff.
• Support global talent flow: Coordinate employer immigration sponsorship and related documentation for temporary workers.
• Model flexible execution: Switch priorities with ease, communicate trade-offs transparently, and deliver outcomes in a fluid environment.

What you bring

• 8+ years of progressive HR experience and 3+ years leading HR teams in dynamic, multi-site organizations (required).
• CPHR (or equivalent) preferred; commitment to ongoing professional development.
• Demonstrated experience managing international HR operations.
• Knowledge of Indian employment frameworks (e.g., POSH, RPWD) is preferred or a strong ability to ramp quickly.
• Proven strength as a self-directed operator who flexes between strategic and hands-on work, with excellent judgment and communication.
• Experience with benefits administration, performance management, HR systems, and policy design/implementation is a strong plus.
• Comfort working across time zones (IST & North America) and occasionally flexing hours to support India operations.

Work location, hours & travel

• This is a work from home position in Canada. We provide a company-issued computer; collaboration is remote by default.
• Typical NB business hours, with early-morning meetings as needed to overlap with the India team.
• Infrequent travel to India may be required.

Why join us

• Shape the employee experience across at a global company that values autonomy, transparency, and continuous improvement.
• Influence programs spanning benefits, HRIS, performance, policy, and global mobility.
• Competitive compensation and benefits (details provided during the hiring process).

How to apply
Please submit your resume via Innovatia.net/Careers. We appreciate your interest; only those selected for an interview will be contacted. ITSI is an equal opportunity employer.

Skills Required