Job Description

Job Overview

The Human Resources Business Partner supports day-to-day HR operations within a fast-paced, unionized hospitality environment. This role provides guidance to managers and employees on HR policies, collective agreement interpretation, employee relations, recruitment, training, health and safety, and compliance with Ontario employment legislation. The Human Resources Business Partner plays a key role in fostering a positive workplace culture, supporting labour management & employee relations, and ensuring consistent application of both company policies and collective agreement provisions.

Responsibilities

1. Employee & Labour Relations

Act as the primary HR contact for union-related matters within assigned client groups. Interpret and apply the collective agreement; advise managers on rights, obligations, and processes. Provide guidance on employee relations matters, including workplace investigation, performance management, discipline, attendance, and workplace concerns. Participate in grievance handling, including attending meetings, investigations, and resolution discussions. Maintain positive working relationships with union representatives.

2. Recruitment & Staffing

Coordinate full-cycle recruitment for unionized and non-union positions, including job postings, interviews, reference checks, and onboarding for assigned client groups. Ensure recruitment processes comply with collective agreement provisions (seniority, job posting requirements, internal candidates). Assist with workforce planning in collaboration with managers, GMs, VP of Operations and HR Manager. Maintain accuracy of job descriptions and hiring documentation.

3. HR Administration & Reporting

Prepare confirmation of employment letters, status change forms, and maintain electronic employee files in accordance with company policies and privacy legislation. Support & maintain employee files, upload documents and managing employee life experience using ADP Workforce Now. Track HR metrics (turnover, absenteeism, grievances, training, WSIB cases). Support payroll with necessary HR data changes (e.g., wage adjustments, probationary milestones, shift premiums as per the CBA).

4. Training & Development

Assist in coordinating mandatory and optional training programs (health & safety, AODA, WHMIS, customer service, leadership training). Participate in new-hire orientations and onboarding programs. Maintain training records for legislative compliance and internal audits.

5. Health, Safety & WSIB

Support Joint Health and Safety Committee (JHSC) activities and ensure follow-ups on inspections and incident reports. Assist with workplace accident investigations and modified work programs. Manage WSIB claims, including communication with employees, managers, and WSIB caseworkers. Ensure compliance with the Occupational Health and Safety Act (OHSA) and related hospitality-sector regulations.

6. Policy & Legislative Compliance

Ensure HR practices comply with Ontario statutes, including: Employment Standards Act (ESA) Ontario Human Rights Code Occupational Health and Safety Act (OHSA) Labour Relations Act (LRA) AODA (Accessibility for Ontarians with Disabilities Act) Pay Equity Act Assist in updating and communicating HR policies and procedures.

7. Employee Engagement & Culture

Support employee engagement initiatives, recognition programs, and retention strategies. Assist in conflict resolution and promoting a respectful workplace. Participate in diversity, equity, and inclusion (DEI) initiatives.

Qualifications

Education & Experience

Post-secondary education in Human Resources, Business Administration, or related field. Minimum 5-7 years of progressive HR experience, preferably in hospitality or another unionized environment. CHRP designation or working towards CHRP/CHRL is an asset. Experience supporting leaders in complex employee relations matters Demonstrated experience in interpreting collective agreements and participating in grievance processes.

Skills & Competencies

Strong knowledge of Ontario employment legislation. Excellent interpersonal, communication, and conflict-resolution skills. Ability to build trust with both management and unionized employees. Strong organizational skills and attention to detail. Proficiency with ADP Workforce Now and MS Office Suite. Ability to maintain confidentiality and exercise sound judgment. Relationship building & collaboration Problem solving & decision making Cultural awareness & inclusivity Communication & influence Strategic thinking & adaptability
Exceptional interpersonal & communication skills.

Strong leadership skills

Working Conditions

Hospitality environment requires flexibility to support various shifts, including occasional evenings, weekends, or holidays. Combination of office and on-floor presence to support frontline staff and operations. On-site work environment (5 days per week).

Closing Date: January 6, 2026

This is an excellent opportunity for someone looking to further their career in human resources. We offer competitive compensation and benefits packages. If you are a motivated individual who enjoys working in a fast-paced environment, we would love to hear from you. Please apply with your updated resume and cover letter.

Bona Hospitality is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at HR@BonaHospitality.ca.

Posted on December 23, 2025

Job Type: Full-time

Pay: $75,000.00-$90,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Flexible schedule On-site parking Paid time off Vision care
Work Location: In person