Job Description

Otter Co-op invites applications for the position of Human Resources Advisor in our Administration Office located in Langley, BC.

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), twenty-eight Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Sawbucks pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at .

What you\xe2\x80\x99ll do:

Reporting to the Vice President of Human Resources, the Human Resources Advisor is responsible for providing superior HR services, leadership and technical advice to the retail in the areas of talent acquisition, talent development, employee relations, disability management and learning and development. The HR Advisor will assist the VP of HR to enhance the organization by ensuring compliance and alignment of HR practices and processes with the retails\xe2\x80\x99 vision, mission and objectives. HR Advisor will directly oversee other supportive staff within the department and will be accountable to setting and annual goals and initiatives within the scope of the organization\xe2\x80\x99s objectives.

The specific responsibilities of the Human Resources Advisor include but are not limited to the following areas:

• Talent Management - Provide coaching and support to team leaders and team members on all aspects of talent management practices (performance management, engagement, succession planning, employee/leadership development, etc.).

• Talent Acquisition and Development \xe2\x80\x93 Lead the full cycle talent acquisition process for non-management team members. Oversee the on-boarding process and facilitate New Team Member Orientation sessions. Attend local Career Fairs at the Colleges and Universities in the communities we serve.
• Employee Relations \xe2\x80\x93 Work directly with Team Leaders and Supervisors in situations specific to jurisdictional employment/labour standards to advise, guide and support. Ensure consistency of approach and compliance relating to policy and protocol interpretation. Conduct investigations as required and provide sound reasoning and judgement to support decisions. Research and help in preparation for dispute resolution, investigations and other projects as required.
• Learning and Development \xe2\x80\x93 Develop a well-rounded knowledge base of training programs in order to support talent development and succession planning needs. Facilitate training on an as-needed basis.
• Disability Management - Work collaboratively with Team Leaders, Safety & Asset Protection to administer and support the Ability Management Program, WorkSafe BC Claims and Long-Term Disability Claims Management.
• Maintain accurate files, data and reporting.
• Provide ongoing communication with Team Leaders and Team Members regarding proper procedures and Industry Best Practices for all HR Services.
• Hours of work will be dependent on the operational needs and at certain times throughout the year, work hours may include early mornings, late evenings, and weekends.
• Some travel required to attend sites in the Lower Mainland, Fraser Valley and Interior. Occasional travel (1-3 times per year) may be required to attend conferences and training in B.C., Alberta and Saskatchewan.
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Human Resources and:

• We are looking for a strategic team player to join our fast-paced and growing team in this role. The ideal candidate has exceptional communication (verbal and written) and interpersonal skills and is extremely organized, detailed and thorough. Our ideal candidate is passionate about HR and seasoned in experience and skillset (5+ years of progressive related HR experience). A University Degree (focus on business/HR preferred), and CPHR designation, or designation in progress, is required.
• The ideal candidate for this role has experience advising and supporting in a generalist capacity and has a sound understanding of both provincial and federal employment legislation. A strong computer and technical background is necessary including effective working skills in MS Word, Excel, PowerPoint and e-mail is required. Understanding of HRIS and Time & Attendance systems is an asset.
• A valid Driver\xe2\x80\x99s License is required for travel to a variety of retail locations in Southern British Columbia. Some out-of-province travel required to attend conferences.

What\xe2\x80\x99s in it for you:

• Competitive Wages
• Annual bonus program for all eligible team members
• Comprehensive benefits package, including extended health, dental, vision, disability & life insurance
• Employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we\xe2\x80\x99re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

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Keywords: HR, Human Resources, People & Culture, Advisor, talent management, Talent acquisition, Employee Relations, Learning and Development, Disability Management, Specialist, Generalist, Business Partner, CPHR, BBA, BCIT, Kwantlen, BCIT, UFV

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Otter Co-Op