Job Description

Benefits Administrator
Position Title: Benefits Administrator
Department: Human Resources - Benefits
Location: Calgary, Alberta (In-Office)
Employment Type: Full-Time
Reports To: Director of Human Resources
Position Overview
The Benefits Administrator is responsible for the accurate administration of employee benefits across Dayforce and the Desjardins portal. This role provides in-office support for benefits operations, payroll alignment, and general HR administrative duties. The position requires a highly organized individual with strong attention to detail, accuracy, and the ability to work with confidential data.
KEY RESPONSIBILITIES

• Enter and maintain all HRIS employee data with accuracy and confidentiality.
• Review the Termination Report weekly and deactivate terminated or laid-off employees in Desjardins; track all changes.
• Complete the monthly Termination Audit Report to capture and process backdated terminations or layoffs.

• Update Dayforce benefit elections for new hires and rehires, ensuring correct coverage type (single/family) and dependent details.
• Mirror all changes in the Desjardins portal.

• Review employee changes such as terminations, STD/LTD, WCB leaves, and work assignment changes.
• Ensure all information is accurate and consistent across Dayforce and Desjardins.

• Identify Field employees reaching 500 hours and enroll them in the appropriate volume benefits.
• Update Dayforce elections and dependent details as required.
• Liaise with Payroll and Benefits for payroll processing needs.

• Work with Payroll to resolve discrepancies.

• Complete the Benefit Payroll Deduction Report to ensure employer and employee deductions match amounts payable to Desjardins.

• Follow up directly with employees for missing payments; terminate benefits if unresolved.

• Review the Coverage Report and notify employees of dependent changes.
• Update Dayforce per Desjardins deactivations or student-status validations.

Qualifications

• Diploma in any discipline (HR or Business asset but not required).
• 1-3 years of HR, Benefits, Payroll, or administrative experience.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Excel; Dayforce experience preferred but not required.
• Ability to manage confidential information with professionalism.
• Strong communication and organizational skills.

Skills & Competencies

• High accuracy in data entry.
• Time management and ability to meet recurring deadlines.
• Strong problem-solving and critical thinking abilities.
• Collaboration with Payroll, and HR teams.
• Ability to handle high-volume, repetitive processes with consistency.

Skills Required