The Human Resources Officer supports the mission of the organization by fostering a positive, inclusive, and equitable workplace culture. This role ensures that HR practices align with organizational values while driving talent acquisition, team development, performance management, retention and employee well-being. By providing guidance on policies, compliance, and best practices, the HR Manager helps attract, retain, and support a dedicated team, enabling the organization to effectively serve its community. This role requires a strategic thinker with strong and independent leadership skills with a passion for enhancing team engagement.
Role and responsibilities:
Manage talent acquisition in our nonprofit organization by scheduling interviews, conducting pre-recruitment screening, and negotiating contracts and salaries.
Create, refine, and oversee the implementation of HR practices within the company to ensure high employee retention and work satisfaction.
Organize and conduct onboarding of new employees through training sessions, orientations, and the distribution of informative materials.
Organize and conduct offboarding, exit interviews and return of company materials, equipment and uniforms.
Introduce and foster workplace policies and communication channels that address team members' and volunteers' concerns and complaints, such as discrimination and harassment issues.
Manage and monitor WHIMIS claims, staff concerns and report to proper management channels
Manage and monitor required certifications
Help to foster and drive the vision, mission and values of CFOC and CFOC-Doors of Compassion
Update and manage RISE or any other HR platforms
Support with payroll & Employee benefits packages
Monitor changing employment and compensation regulations to ensure all HR practices are legally compliant
Collaborate with the management team to set out a fair and equitable compensation framework
Create and provide guidance on HR policies and procedures.
Conduct training and development programs to enhance employee skills and career growth.
Education & Experience
Bachelor's degree in Human Resources, Business Administration, or related field
3-5 years of progressive HR management experience, preferably in the non-profit or community services sector.
Experience in recruitment, employee relations, performance management, and organizational policy development.
Familiarity with employment law, workplace health and safety, and HR best practices.
Skills & Competencies
Strong interpersonal and communication skills with the ability to foster trust and collaboration.
Demonstrated ability to manage sensitive and confidential information with discretion.
Conflict resolution and mediation skills.
Organizational and problem-solving abilities with a balance of empathy and accountability.
Commitment to diversity, equity, and inclusion in the workplace.
Ability to maintain professional work relationships and boundaries to effectively perform responsibilities
Microsoft Office Suite / Google Workspace
Word / Docs: Drafting policies, memos, and employment letters
Excel / Sheets: Creating HR reports, tracking attendance, leave balances, and analyzing payroll data
Outlook / Gmail: Managing high-volume communication, scheduling interviews, and organizing calendars
PowerPoint / Slides: Preparing staff training, orientation, and HR presentations
Document Management:
Using shared drives (SharePoint, OneDrive, Google Drive) to store, secure, and organize employee records
Ensuring version control and confidentiality in file management
Experience with or understanding of systems that support
Maintaining employee databases
Processing updates to personal, payroll, and benefits information
Running reports for compliance, performance, and HR metrics
Proficient in Teams, Zoom, or Slack for internal communication and remote meetings
Using survey tools (SurveyMonkey, Google Forms) to collect staff feedback or training evaluations
Familiarity with e-signature platforms (DocuSign, Adobe Sign) for onboarding and contracts
Understanding confidentiality and data privacy laws (PIPEDA, GDPR if applicable)
Ensuring secure handling of sensitive HR data (password protection, restricted access, encryption awareness)
Recognizing and preventing phishing or social engineering attempts
Familiarity with payroll software (e.g., Payworks, QuickBooks, Ceridian)
Ability to cross-check payroll data with HR records
Tracking and maintaining employee benefits and deductions accurately
Faith Alignment
Alignment with the mission, vision, and values of the Christian Faith Outreach Centre.
Respect for and ability to work within a faith-based environment.
Willingness to integrate Christian values into HR practices, policies, and staff care.
Other Requirements
Clear criminal record check (including vulnerable sector check).
Availability for occasional evenings or weekends in support of organizational needs.
Availability for occasional travel
Job Type: Full-time
Pay: $64,350.00-$68,250.00 per year
Benefits:
Company events
Dental care
Extended health care
Mileage reimbursement
On-site parking
Paid time off
Vision care
Work from home
Willingness to travel:
25% (preferred)
Work Location: In person
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