Job Description

Job Number : 48120


Do you enjoy diving deep into processes and business requirements? Do you have a flair for identifying areas for improvement, and bringing forward feasible solutions? Do you excel at facilitating sessions, dealing with complex problems, and bring an extensive and versatile background in Business Analysis? Then we want you! The City of Edmonton is transforming its workforce processes using new, integrated technology solutions to enhance the employee experience. An exciting opportunity exists for you to be part of the team that works with the Employee and Legal Services Department and its stakeholders to optimize HR business processes and deliver HR technology solutions that effectively and efficiently provide service and support to the City of Edmonton\xe2\x80\x99s workforce. Reporting to the Manager, Workforce Systems, the HR Functional Analyst role involves end-to-end solution delivery and maintenance of the City\xe2\x80\x99s ERP applications, processes and services. The Functional Analyst provides subject matter expertise with in-depth knowledge and significant experience in the business processes supported by, and the configuration of the functionalities delivered through, the City of Edmonton\xe2\x80\x99s Enterprise Commons solution, with a focus on HCM processes and systems. Specifically, this position is responsible for proactively identifying business needs/requirements and designing business processes, analysis, planning, configuration, testing, documentation, troubleshooting and end-user support as it relates to the HCM parts of the Enterprise Commons platform. Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way. With a focus on the City of Edmonton\xe2\x80\x99s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will be leading and contributing as follows: Planning and Solution Delivery

• Develop functional specifications for reports, forms, interfaces, modifications and data conversions
• Oversee the configuration, testing, quality assurance and implementation of new releases, modules and functionality
• Work with other stakeholders to design, develop, and test system integrations. Develop and maintain configuration documentation
• Create integrated solutions to solve complex requirements, specializing in the delivery of cost-effective and current technology solutions
• Effectively engage internal and external stakeholders to gather requirements, research, and develop proposed solutions Provide detailed and specific advice and training regarding the application(s) to inform the organization\'s planning and operations
• Contribute to, or lead parts of planning activities by providing knowledge of business trends, technology trends, vendor roadmaps/planned activities and identifying /helping to identify the impacts of change to the business and technology within their area of specialty
• Investigate operational requirements, problems, and opportunities. Completes and documents gap and/or root cause analyses
• Recommend solutions and action plans which include effective business solutions through improvements in automated and non-automated components of new or changed processes or practices
• Plan, prepare and execute functional and system testing and manage issue resolution; develop test cases as required. Facilitate user acceptance testing with business areas and validate test results
• Perform other related duties as required

Post Implementation Sustainment

• Respond promptly to incidents, service requests, and service interruptions with HR systems by utilizing an in-depth understanding of the system functionality, process flows, dependencies, and known problems
• Assist business teams with continuous improvement initiatives around their business processes by identifying, evaluating and recommending business process options and improvements. Work with other stakeholders to design, develop, and test system integrations
• Continually update and learn new HR technology best practices and functionality via research, events, and networking with industry subject matter experts
• Understand the core HR technology environments within the Employee and Legal Services Department and work with internal IT personnel and external vendors to implement changes related to application maintenance, configuration modification, system upgrades and enhancements as required
• Work with internal stakeholders, leaders, and service providers to review system software roadmaps and updates to identify and recommend the specific releases, features/functionalities available that merit action based on product owner direction and/or business needs
  
• Perform additional duties as required

Qualifications:

• Degree in Business Administration, Computer Systems, Human Resources, Finance, or an acceptable related field
• Four (4) years of related experience, which includes 1 year of experience in an ERP environment.
• Formal certification in the area of specialization is desirable. A combination of education, training and experience may be considered
• Familiarity or experience with SAP S/4 Hana, SAP CRM, SuccessFactors applications, or another cloud ERP system are considered an asset
• Familiarity or experience working with Sodales is considered an asset
• Experience working in a safety environment is considered an asset
• Analytical, problem-solving, organizational and time management skills with the ability to plan, prioritize and manage conflicting priorities with minimal direction
• Interpersonal skills with outstanding customer service, with the ability to develop and maintain effective working relationships with diverse stakeholder groups
• Demonstrated experience in implementing large change initiatives and knowledge of change management and communication practices is considered an asset
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City\xe2\x80\x99s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City\xe2\x80\x99s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City\xe2\x80\x99s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95. The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca Up to 1 permanent full-time position Hours of Work: 40 hours per week, Monday - Friday The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance. Salary: $43.325 - $54.743 (Hourly); $90,462.600 - $114,303.380 (Annually) Talent Acquisition Consultant: PL/MZ



Classification Title : Methods Analyst II-8hrs
Posting Date : Nov 3, 2023
Closing Date : Nov 17, 2023 11:59:00 PM (MST)
Number of Openings (up to) : 1 - Permanent Full-time
Union : CSU 52
Department : Employee and Legal Services Division
Work Location(s) : Century Place, 10th Floor, 9803 - 102A Avenue Edmonton T5J 3A3