Job Description

123Dentist is hiring! Reporting to the HR Manager, we have an exciting opportunity for an enthusiastic HR Advisor to provide support to our HR team and network of Dental Clinics from our North Toronto Home Office.
The office is conveniently located within the Yonge & Sheppard Centre office tower in Toronto, steps away from to the Sheppard subway station. Our home office promotes a great workplace culture, and we are proudly Great Place to Work certified in Women, Healthcare and Diversity.
Reporting to the HR Manager, the HR Advisor will provide support in all aspects of Human Resources including recruitment, training, employee/labour relations, and other day to day administration activities.
This role is key in providing HR guidance and customer service to all levels of leadership within the organization to ensure compliance with corporate policies, employment law, employment standards and best practices.
The HR Advisor will support a high-performance, high volume work environment which optimizes internal processes and ensures all activities are well planned, coordinated and directed while also satisfying the needs of the business objectives.
Job Responsibilities

• Consult with leaders to proactively identify needs, understand challenges, and provide recommendations for improvement in the way people management is carried out
• Plan and develop HR strategies and solutions to meet business requirements of client areas while maintaining consistency and alignment with overall business objectives and policies set by the VP of HR
• Participate in development, implementation and communication of company-wide HR projects, initiatives, policies
• Coach and influence leadership on all areas of HR issues including performance management, employee relations, workforce planning, organizational design and resourcing, employee and organizational development, progressive discipline, talent management, succession planning, attraction and retention strategies, job evaluation
• Produce monthly/quarterly and annual HR metrics and reporting
• Manage and resolve low-mid level employee relations issues. Assist in investigations as required.
• Provide HR Policy guidance and interpretation on Labour Laws and Employment Standards.
• Any other duties as assigned by your leader or Executive

Accountabilities

• Work closely with the Regional Managers to cultivate the 123Dentist culture; collaborate to create and implement best practices and policies that will govern the team to meet objectives
• Build and maintain strongly influential working relationships with all client areas, including senior leadership, to enable effective service delivery with high trust, credibility and influence
• Build and maintain effective partnerships with HR, recruitment and payroll colleagues including subject matter experts
• Facilitate teamwork and constructive working relationships within client areas, including use of conflict resolution techniques where appropriate

Required Skills & Abilities

• Strong analytical and problem-solving skills with the ability to develop comprehensive and strategic solutions to complex cases
• Good business acumen and understanding to allow appropriate partnership with client groups
• Strong interpersonal skills with knowledge and experience in consulting and facilitation, with the ability to assess leadership team capabilities and influence leaders to align with strategic HR goals
• Flexible and able to adapt to quickly shifting business priorities and demands
• Solid understanding of HR practices and processes
• Customer service mindset in all HR functions
• Able to work independently to support business operations
• Excellent communication (verbal and written) and interpersonal skills
• Strong customer relationship skills
• High degree of integrity, tact and empathy

Competencies:
Decision Making & Problem Solving

• Think creatively to improve processes and efficiencies within the department and organization.
• Exercise sound judgment when addressing issues, with both internal and external stakeholders
• Anticipate implications of decisions made and prepare a response or solution to new problems that may arise
• Use effective problem solving, conflict management and negotiation skills to successfully resolve performance and disciplinary issues

Team Collaboration

• Engage with internal and external customers in a meaningful way that builds loyalty and trust
• Resolve any cross-boundary conflicts and provide coaching and accountability to maintain a harmonious team environment.
• Promote a positive and productive work environment by creating opportunities that motivate individuals to collaborate
• Encourage information-sharing and high-level communication at all times

Innovation and Change

• Recognize diverse backgrounds and needs within the organization
• Propose new methods and approaches that benefit the organization
  

Education, Credential & Qualifications

• A university degree or college diploma in a related Human Resources or Business field or working towards
• A minimum of 3 years experience as an HR Generalist
• Human Resources Professional (CHRP) designation
• Proficiency in MS Office (MS Excel and MS Outlook, MS PowerPoint in particular)
• Experience with HRIS would be considered an asset

Desirables

• Demonstrated ability to manage multiple priorities

We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Altima strongly believes that diversity in the workplace is essential to our success. As a result, we are committed to providing equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process please e-mail recruitment@123dentist.com
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