Job Description

Job Posting: Housing and Support Coordinator

Reports to:

Executive Director

Location:

Saskatoon

Position Type:

Full time contract position

Pay:

$25.00/hr - $30.00/hr depending on level of experience

Job Purpose

The Housing and Support Coordinator supports older adults (55+) who are experiencing or at risk of homelessness or living in unsafe or unstable housing. This role combines

front-line case management

with

program coordination

, working at the intersection of

housing, healthcare, and community supports

.

You will work directly with seniors facing barriers such as

poverty, trauma, mental health challenges, addictions, and social isolation

, helping them secure safe, stable housing and access vital services. You'll also contribute to program development and the creation of a

Housing and Support Toolkit

for broader sector impact.

This is a meaningful, challenging role requiring

resilience, strong advocacy, crisis response skills, and comfort working in high-risk environments

.

Key Responsibilities

Direct Client Support

Support older adults in securing and maintaining safe, stable housing. Assist with hospital discharge planning into appropriate housing options. Develop and monitor individualized housing stability plans. Connect clients to services such as healthcare, income support, food security, and addictions/mental health programs. Assist with essential needs: furniture, clothing, groceries, and utilities. Provide supportive listening, crisis intervention, and brief case support. Advocate on behalf of clients with landlords, providers, and systems.

Program Coordination and Development

Collaborate with landlords, housing providers, and government/community partners. Maintain accurate data in the

HIFIS

system and engage with Coordinated Access. Contribute to the development of a

Housing and Support Toolkit

for sector-wide use. Identify service gaps and advocate for system improvements for older adults. Support program evaluation, reporting, and documentation of best practices.

Project Activities

Assist with housing placements, mediation, and transitions from shelters/hospitals. Advocate for client preferences in housing and support services. Coordinate with long-term care, public and private housing sectors. Help secure short-term subsidies and assist with home setup costs.

Qualifications and Certifications

Post-secondary diploma or degree in Social Services, Community Work, Mental Health & Addictions, or equivalent. Minimum

10 months of experience

in a residential or outreach setting supporting vulnerable populations. Strong knowledge of housing systems, community resources, and government programs. Experience supporting individuals with complex needs (mental health, addiction, cognitive impairment).

Required or willingness to obtain

: First Aid/CPR and Mental Health First Aid Trauma-Informed Care Non-Violent Crisis Intervention Narcan/Naloxone administration Strong computer literacy: Microsoft Office, internet, and databases. Valid driver's license and access to reliable transportation. Vulnerable sector check and criminal record clearance. Experience working with Indigenous communities and understanding the impacts of colonization, with cultural safety and TRC knowledge considered an asset.

Key Skills and Competencies

Strong interpersonal, advocacy, and communication skills. Patience and ability to de-escalate high-risk situations. Solid understanding of professional boundaries and confidentiality. Strong problem-solving and decision-making abilities. Organizational skills to manage both case work and coordination duties. Resilience and capacity to work independently in complex situations. Ability to build trust with diverse populations. Commitment to anti-oppressive and trauma-informed approaches.

Work Environment and Conditions

This position involves

frequent exposure to high-risk environments

and individuals with complex needs related to

chronic homelessness, trauma, addiction, and mental illness

.

You may be required to work in:

Temporary housing units, shelters, long-term stay motels, and hospital discharges. Homes or units with

pest infestations

(bedbugs, cockroaches, lice, rodents). Environments with

unsanitary conditions, hoarding, and communicable illnesses

. Situations involving

verbal aggression, behavioural challenges, or emotional dysregulation

. Physically and emotionally demanding settings with limited control over conditions.

Preventative Measures for Staff Safety:

Pest control protocols

(e.g., clothing changes, item isolation). Access to

Personal Protective Equipment (PPE)

. Training on environmental health and safety. Support in

co-developing preventative strategies

for pest control and environmental risks. Ongoing

supervision, debriefing, and mental wellness support

.

Additional Physical/Environmental Demands:

Sitting, standing, walking for long periods. Occasional lifting (up to 20 lbs). Bending, reaching, stair climbing. Travel required--reliable vehicle essential.

Other Considerations

This work requires

flexibility, emotional regulation, and persistence

in the face of systemic and individual-level challenges. You will be supporting individuals who may face

chronic or repeated housing instability

, and navigating

complex, often siloed systems

. Success in this role depends on your ability to

balance empathy and boundaries

, and maintain your well-being in the face of emotionally intense work.

Why Work With Us?

Be part of a program that's

changing lives

and influencing broader housing and healthcare systems. Join a

collaborative, values-driven team

with a focus on innovation and real-world impact. Gain unique experience at the intersection of

healthcare, housing, and community services

. Receive ongoing

training, peer support, and opportunities for growth

. Contribute to the development of

tools and strategies

to shape sector-wide improvements.

To Apply:

Please submit your

resume and cover letter

to:
Saskatoon Council on Aging Inc.

June Gawdun at june@scoa.ca

Application Deadline:

October 17, 2025
Only those selected for an interview will be contacted. Thank you for your interest.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 35 per week

Work Location: Hybrid remote in Saskatoon, SK S7N 2W4