Job Description

RIMAP Hospitality, founded in 2007, is one of Montreal's largest hotel operators. We proudly manage internationally recognized brands such as Marriott, Hilton, and IHG. Our growth comes from passion, creativity, and the drive to deliver experiences that energize both guests and crew.

At Moxy Hotels, we're anything but ordinary. We're bold, spirited, and never boring--mixing style with a playful twist and an attitude that says "yes" to good vibes. At Moxy Ottawa Downtown, our goal is to keep the energy high from the lobby to the guest rooms. We make fun functional, and we want our crew members to do the same.

We're on the hunt for a Houseperson--someone active, upbeat, and ready to jump in wherever needed. If you thrive on movement, love teamwork, and take pride in making spaces shine, you'll fit right in with our Moxy crew.

REFERENCE #:

2024-12-0013

POSITION TITLE

: Houseperson

DEPARTMENT:

Housekeeping

LOCATION:

Ottawa, ON

SCHEDULE:

Regular Status

POSITION TYPE:

Non -Management - Hourly Unionized

BENEFITS:

Health & Dental Care | Paid Vacation | Marriott Discounts

REPORTS TO:

Executive Housekeeper

GENERAL SUMMARY:

The Houseperson is an essential part of the Moxy crew--keeping things clean, stocked, and ready for whatever the day brings. You'll help the housekeeping team maintain a setting that's as neat as it is lively, ensuring public spaces, guest floors, and back-of-house areas always look sharp. Whether you're flipping linens, tidying up the lobby, or jumping in to help the crew, you bring the Moxy attitude: fun, focused, and always one step ahead.

WHO YOU ARE:

Experience:

Previous housekeeping or cleaning experience helpful but not required. Enthusiastic, detail-oriented, and not afraid to roll up your sleeves.

Preferred Extras:

Flexible schedule including weekends, holidays, and evenings Familiarity with housekeeping tools or applications (Marriott GXP knowledge is a plus) Bilingual (English/French) an asset Strong communication and teamwork Passions for great service and keeping the Moxy vibe alive

Physical Requirements:

Comfortable working on your feet and moving throughout the hotel Able to lift and carry objects up to 50 lbs and perform repetitive physical tasks (bending, pushing, pulling, etc)

WHAT YOU'LL DO:

Keep it Fresh:

Maintain all public spaces and guest floors--hallways, elevators, restrooms, stairwells, lobby, gym, and event areas--with serious pride and energy. Vacuum, dust, sweep and mop to Moxy standards (and keep that cheeky smile while you're at it). Restock and organize supplies so that the crew always has what they need.

Support the Crew:

Deliver linens, towels and amenities where the action is. Partner with Room Attendants to reset rooms and stock carts Respond quickly to guest requests with warmth and efficiency Log maintenance issues and pass them on to the right team.

Shine Behind the Scenes:

Keep storage areas, housekeeping closets, and back-of-hose spaces clean and organized Sort, transport, and restock linens with care Follow all safety and security policies to maintain a safe workplace Report any maintenance issues (broken fixtures, tv's, lighting etc.) to the appropriate departments for prompt resolution. Support room attendants with room preparations and re-stocking supplies. Utilize GXP to handle guest issues/requests.

Be the Moxy:

Bring your personality to work every day-energetic, friendly, and ready to help Being part of a close-knit crew that knows how to work hard and play hard Join housekeeping huddles and daily affirmations to keep our team motivated and on brand Familiar with Marriott Brand GSS, BSA and GXP Follow company standards, policies and procedures

WHY YOU'LL LOVE IT HERE:

A workplace that celebrates your individuality and enthusiasm Marriott perks, discounts, and membership benefits A fresh, high-energy brand where every shift feels different Real opportunities to grow within RIMAP hospitality
At Moxy Ottawa Downtown, we're not just cleaning public spaces--we're creating a vibe. Every detail matters, every crew member counts, and every day is another chance to make hospitality fun again.

Our organization is an employer aware of professional fairness and committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine is used for the purpose of lightening the text. We do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected by provincial or federal laws.

Job Types: Full-time, Part-time, Permanent

Pay: $22.73 per hour

Benefits:

Dental care Extended health care Flexible schedule Life insurance Paid time off
Language:

English (required)
Work Location: In person