Job Description

Houseperson, Housekeeping
Create the experience before the guest has even arrived. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and that our guests Feel Welcome from the minute they step into their room.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: * Being a team player in assisting the Housekeeping Attendants to ensure guest rooms are prepared efficiently

• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Organize and maintain inventory
• Ensures that supplies are well stocked and cleanliness is maintained to standard in public washrooms and fitness areas by completing daily walk throughs.
• Responding to and completing all Housekeeping guest request calls.
• Maintains floor cleanliness standards in all public areas by using floor-cleaning equipment such as extractors, bonnet buffers
• Reports any maintenance concerns as well as guest issues.
• Maintains supplies and reports any shortages in supplies promptly
• Adhere to Health & Safety policy and ensuring safe work practices are followed at all times.
• Adheres to procedures of key control.
• Adheres to Fairmont brand Housekeeping standards in all tasks.
• Adheres to Fairmont Code of ethics and grooming policies.
• Reports any suspicious activity to the Manager on Duty.
• Completing assigned daily tasks and reporting any tasks not completed.
• Attends and participates in daily Housekeeping briefings.
• Completes quarterly projects such as mattress turnings.
• Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
• Adheres to the hotel\xe2\x80\x99s environmental policies and procedures.

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Must possess outstanding guest service skills with a professional presentation.
• Effective telephone and basic computer skills preferred.
• Previous Housekeeping/cleaning experience preferred.
• Must be physically fit in order to lift items that weigh a minimum of 25 kg.
• Must be flexible in terms of working days and hours
• Property Manager knowledge an asset.
• Proficient in English, written and verbal
• Working knowledge of commercial cleaning equipment an asset.

Your team and working environment:

• Centrally located in downtown Calgary, The Fairmont Palliser is the city\xe2\x80\x99s premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.
• In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor