Job Description

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Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Housepersons are the foundation of an excellent stay at the property. You provide a pleasant and comfortable experience for guests and team members, ensuring that all our visitors have a clean home-away-from-home. You will be preparing each guest room to be cleaned by the room attendants; supporting the safety standards, and assisting guests as the need arises. The Housekeeping team is made up of a diverse group of inspiring and passionate individuals who have fun working together daily. Finish your day in the afternoon and be able to enjoy adventures in the Midnight Sun!###

RESPONSIBILITIES

Removing dirty linens and rubbish from guest rooms and transporting it to laundry or dumpsters. Delivering amenities and linens to guest rooms or housekeeping closets. Communicate with supervisors and other team members for service or technical updates, requests, or concerns. Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination. Complete regular projects and deep cleaning. Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to supervisors while creating memorable moments for our guests. Assisting in other areas of housekeeping as needed (cleaning guest rooms, folding laundry).


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REQUIREMENTS

Must be able to lift 50 lbs/23 kgs. Must pass a pre-employment background check. Minimum age of 18 years is required to reside in company housing, where available. Must be eligible to work in Canada.

KNOWLEDGE, SKILLS, & ABILITIES

Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. Ability to work in a fast-paced environment with multiple tasks and external influences. Ability to work independently with minimal supervision while achieving daily goals. Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. Ability to stand/walk/work on feet for a minimum of 8 hours per day.


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BENEFITS

Travel - FREE CRUISE AFTER YOUR FIRST SEASON! Reward for Referral Program Experience - Of a lifetime! Rewards & Incentives Community Service Employee Activities Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.###

About Holland America/Princess Alaska-Yukon Land Operations

We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories--whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.



Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.



We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.



HAP is committed to a diverse, equitable, and inclusive work environment.


The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.