Job Description

POSITION SUMMARY

Mission, Vision & Values: Contribute to a welcoming & guest-focused environment by ensuring all public areas are clean, safe and inviting, supporting the hotel's commitment to hospitality, excellence & cleanliness.

Delighted Guests: Enhance guest satisfaction by maintaining pristine lobbies, hallways, restrooms & common areas, promptly addressing cleanliness concerns & ensuring a comfortable atmosphere.

Engaged & Passionate Team: Work collaboratively with housekeeping and maintenance teams, fostering a positive work environment & upholding hotel cleanliness and service standards.

Quality Assurance: Follow detailed cleaning & maintenance schedules to keep public spaces, facilities & outdoor areas up to hotel and brand standards.

Financial Success: Use cleaning supplies efficiently, report inventory shortages & assist in maintaining cost control while ensuring all necessary resources are available for smooth operations.

Primary Shift Schedule: 8:00am to 1:00pm - 4:30pm

Includes weekdays, weekends and holidays

Schedule & hours are subject to change based on the needs of the business including vacation coverage, short staffed situations & peak periods

KEY DUTIES AND RESPONSIBILITIES

1. Guest & Public Area Cleanliness

Public Area Maintenance: Ensure lobbies, hallways, elevators, stairwells, meeting rooms & other shared spaces are clean, tidy & welcoming for guests.

Restroom Sanitation: Clean & disinfect public washrooms, ensuring restocking of supplies & maintaining hygiene standards.

Floor & Carpet Care: Sweep, mop, vacuum & steam clean floors, hallways & stairwells to uphold cleanliness & safety.

Furniture & Fixtures: Dust & polish furniture, windows & wall hangings in common areas to maintain a fresh, professional appearance.

Outdoor Maintenance: Remove debris, sweep sidewalks & conduct seasonal upkeep, including snow removal & groundskeeping.

2. Guest Service & Professionalism

Friendly Demeanor: Maintain a courteous & helpful attitude when interacting with guests, ensuring their needs are met.

Special Requests: Assist guests with luggage, deliveries or specific housekeeping-related needs.

Lost & Found: Report & document lost items found in public areas according to hotel procedures.

3. Janitorial & Facility Upkeep

Trash & Waste Disposal: Empty garbage & recycling bins throughout the property, maintaining a clutter-free environment.

Pool Area Cleaning: Maintain the cleanliness of the pool deck, vacuum the pool as needed & test water levels when required.

Deep Cleaning Tasks: Perform scheduled deep-cleaning duties, such as polishing brass fixtures, scrubbing walls & detailing high-traffic areas.

Equipment & Storage Organization: Keep janitorial supply rooms stocked, clean & organized for efficient operations.

4. Deep & Extra Cleaning

Perform scheduled deep cleaning of high-traffic and public areas, ensuring all surfaces, fixtures & furnishings are spotless & well-maintained.

Entrances & Front Desk: Clean & polish entrance doors, handles, luggage carts & front desk tile edges. Ensure all glass is crystal clear.

Public Washrooms: Wash wall tiles, partitions, doors, vanities, mirrors, ceiling vents & floors to maintain hygiene and appearance.

Seating & Common Areas: Clean carpets, polish leather chairs and tables, maintain the fireplace, dust blinds & organize brochure racks.

Technology & Fixtures: Wipe & dust ATM machines, computer kiosks, house phones & signage for a tidy, professional look.

Floors, Walls & Ceilings: Mop & scrub tile floors, wash wall vinyl, clean stair railings & ensure ceiling vents and bulkheads are free of dust and debris.

5. Safety & Department Support

Safety Inspections: Regularly check lighting, locks & security features, reporting any issues immediately.

Work Order Reporting: Identify & report maintenance issues such as leaks, faulty equipment or damage in public areas.

Assisting Housekeeping: Support housekeeping team with stripping beds, dirty linens, restocking carts / storage rooms and assisting in laundry as needed.

Assisting Maintenance: Support the maintenance team with moving furniture, minor repairs & other tasks as needed.

6. Operational Efficiency & Team Support

Event Setup & Teardown: Assist in setting up meeting rooms & banquet areas per function sheets.

Laundry & Supply Restocking: Transport linens & supplies between departments as needed.

Cross-Departmental Assistance: Support the housekeeping & front desk teams with cleaning, moving supplies & general upkeep.

Other Duties as Assigned: Be flexible in handling additional responsibilities to ensure smooth hotel operations.

WORKING CONDITIONS AND REQUIREMENTS

This position requires a combination of walking, standing, kneeling, squatting, use of chemicals, working independently with minimal supervision, pushing and pulling (cart, vacuum), some noisy environments, working with people and sitting in front of a computer terminal as required.

Must be able to lift up to 50 kg

Strong quality focus & attention to detail

Strong work ethic and ability to work independently

Previous housekeeping, janitorial and / or maintenance experience a definite asset

Job Type: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 20 - 32 per week

Benefits:

On-site parking
Language:

English (preferred)
Work Location: In person