Job Description

Housekeeping Supervisor

Location:

Fernie, BC

Company:

Snow Valley Lodging

Who Are We?

Snow Valley Lodging is an innovative hospitality company and the proud operator of Canada's first Tiny Home Hotel. We're seeking an extraordinary

Housekeeping Supervisor

to join our dynamic team in beautiful Fernie, BC.

At Snow Valley Lodging, our team is as unique and welcoming as our accommodations. If you take pride in your work, love the details, bring fresh ideas to the table, thrive in a collaborative environment, and genuinely care about making a difference, this might just be the opportunity for you. We're looking for people who know exactly why they want to be here.

About the Role

As Housekeeping Supervisor, you will oversee the daily operations of our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction across the property. You will be responsible for leading a small, dedicated team and managing all aspects of the housekeeping department, reporting directly to the management team.

What We're Looking For

We are a thriving and creative business that believes in empowering employees and fostering a positive, respectful work culture. We're looking for someone who is passionate about hospitality, leads with integrity, and brings out the best in their team.
The ideal candidate should also be willing to relocate and live in our on-site staff accommodation.

Key Responsibilities

Supervise and support housekeeping staff during daily operations Hire, train, and mentor new team members Create and manage staff schedules Perform daily room and property inspections Ensure cleanliness standards are consistently met or exceeded Order and maintain inventory of linens and cleaning supplies Report and follow up on maintenance or repair needs Respond to guest feedback by reviewing reviews and taking action Clean rooms and hotel grounds as needed to support the team

Essential Skills and Qualifications

Previous experience in housekeeping or hospitality supervision Strong leadership and team-building skills Excellent attention to detail and organizational abilities Ability to motivate and coach a team in a respectful, professional manner Effective communication and interpersonal skills Able to prioritize tasks and manage time efficiently Proficient in reading and responding to guest reviews Knowledge of health and safety standards in hospitality Comfortable using basic computer systems for scheduling and inventory

Work Conditions & Physical Requirements

Fast-paced environment Able to work under pressure and meet deadlines Able to work independently and with minimal supervision Physically capable of lifting, bending, and standing for extended periods Ability to manage a diverse workload and prioritize effectively

Personal Qualities

Effective interpersonal communicator Enthusiastic team player Respectful and approachable leader Committed to creating a positive experience for guests and staff Proactive and solution-oriented

Position Details & Benefits

Full-time, Permanent Position 40 hours/week, 8-hour shifts, 5 days per week

Company Benefits:

Extended health and dental benefits RRSP contribution with company match Paid vacation Company-provided uniform Hotel room discounts for friends and family Staff accommodation available on-site
If you're ready to bring your leadership and housekeeping experience to a truly special place, we'd love to hear from you. Come be part of something unique and grow with us at Snow Valley Lodging!

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Paid time off RRSP match
Ability to commute/relocate:

Fernie, BC: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Experience:

Housekeeping Supervisor: 2 years (required)
Work Location: In person

Expected start date: 2025-07-29