Job Description

Allow me to introduce myself and our company. I am Shannon McGuey, General Manager of Imperial Suites. We are a company of over 30 years existence built on a strong foundation developed by my father, George McGuey. We are a company of strong ethics, honesty, care, and dedication to the clients we serve. We are a loving and welcoming team, with an emphasis on We support each other, and that includes the bad with the good.

The industry of is unique, fast paced and one that welcomes out of the box thinking, most of the time! We get to bend the rules of conventional thinking, get creative & enjoy the rollercoaster ride of the hospitality industry. Once you settle into the concept it becomes addicting so get ready for a long-term journey, one with endless growth opportunities. While the industry can be fast paced, the office environment is quiet, with no public foot traffic.

Who we are looking for:

Operations Supervisor - Someone to run the operations team & ensure our suites are kept to the highest quality & cleanliness standard. This position requires cleaning not just supervising!

Responsibilities:

-Hiring, training, maintaining & scheduling the housekeeping / operations team

-Daily communication & organization of the team, ensuring they get out the door and back as required

(includes vehicle inspection & checking for security)

-Pre-move in & post move out inspections, suite strips & inventory

-Testing suite keys, fobs, garage door openers, checking the mail, set up lock boxes etc

-Quality control - reset inspections, quick clean inspections & reports

-Participating in the cleaning process where required

-Communicating between the office & ops team on resident issues, damages & repairs

-Meeting contractors, vendors and/or handling retrieval of new keys and/or supplies

-Maintaining inventory sheets & damage reports

-New suite set ups, tear downs & upgrades (requires moving inventory)

-Communicating with & maintain relationships with owners

-Be upbeat, positive, and professional with all points of contacts

-Become a corporate housing expert and provide authentic and trusted support

-Participation in the on-call rotation (includes meet & greets after hours - accumulates flex time)

-Contribute to the team effort by assisting in responsibilities that may not be in this job description

Education / Experience -

Minimum high school diploma, minimum 2 years of housekeeping experience

*Must have a Class 5 driver's license - driving required (Company vehicle provided)

Skills

- computer proficiency, customer service, fluent in English, organization, attention to detail, time management, general math skills

Personal characteristics

- Punctual, patience, positive attitude, reliable, team orientated, communication, time management, organization and ability to take initiative

Hours:

Monday to Friday, 8:30 AM to 4:30 PM (depends on workload)

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Company car Dental care Extended health care On-site parking RRSP match Wellness program
Work Location: In person