Job Description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton - Kelowna Airport is currently looking to fill the role of Housekeeping Coordinator.

We are on a bus route, with a stop just outside of the hotel, we also pickup our employees from the bus loop at UBCO!

This is a full time opportunity.

What we offer:

• Staff Accommodation
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
• World-wide accommodation and dining discounts with Marriott brands.
• An excellent work environment, with a focus on staff recognition, teambuilding and an atmosphere of growth and development.
• Internal growth and a culture of promotion from within. Supervisor and Management positions open to internal applicants for four hotels within Kelowna.

Position Summary
The Housekeeping Coordinator is to assist the Housekeeping Manager in ensuring the smooth and consistent operation of the housekeeping department and to ensure the highest standards are met and maintained, service is attentive, friendly, efficient and courteous.

General Duties and Responsibilities

• Ensure policies and procedures are followed consistently through daily operations;
• Ensure and follow up all invoices from all suppliers come on time
• Monitor and control the monthly expenses
• Monitor and coordinate stock delivery
• Coordinate directly with suppliers for stock delivery
• Record and monitor stock balance
• Maintain monthly expenses control sheet, and monthly expenses breakdown
• Check the linen count for Laundry pickup and delivery days
• Inspect facilities to ensure safety and cleanliness standards are met
• To follow-up on special projects such as pest control, carpet shampoo on guest floors, deep cleaning schedule and PPM
• Communicate and track all PPM and deep cleaning schedule with management
• To inform relevant Team Leader or Housekeeping Attendant of any guest requests, ensuring that this has been fulfilled in the quickest possible time
• To register lost and found in the register, handover and follow-up with the HSPK Manager
• Monitor the issuing of returned lost and found items to finder by (Canada post)
• To ensure that the filling system is maintained
• Assist with hiring, training, introduction of new team members and performance management;

Skills and Qualifications

• Previous housekeeping experience is required;
• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service;
• Good computer literacy (experience and proficiency in MS Word, Outlook and Excel);
• Strong interpersonal and problem solving abilities;
• Detail oriented, organized and focused on quality;
• Highly responsible and reliable, demonstrating initiative as required;
• Proven ability to perform under pressure in a fast-paced, team-based environment;
• Excellent communication skills, both verbal and written
• Highly organized and effective time management skills;
• Available to work varied shifts: days, weekends and holidays;
• Must be legally entitled to work in Canada without restriction.

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