Job Description

Company Description
Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia\xe2\x80\x94and nestled between the Atlantic Ocean and the picturesque town of Inverness\xe2\x80\x94Cabot Cape Breton is Canada\xe2\x80\x99s first and only authentic links golf resort. Featuring 46 holes of exhilarating golf, including two acclaimed World Top 100 courses, 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 22 additional homes currently under construction, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.


At Cabot, our housekeeping team has a significant impact on our guest experience. As our Housekeeping Attendant you are part of a team of people who care deeply about the experience our guests have. The small details matter to you, and it shows in how our guests enjoy the comfort of their home away from home. Your communication skills are clear, concise, and consistently have a positive, caring tone. You are not afraid of hard work and helping your team evolve together to constantly perform to a high standard. The role is exciting and busy, and if you are keen to learn, we are keen to teach. You are proud to represent the Cabot brand, and proactively act as an ambassador and role model.
You display an unparalleled WORK ETHIC, you are energized by the variety of tasks involved in world class accommodations and enjoy the opportunity to demonstrate a superior guest experience through working diligently and proactively seeking additional and new responsibilities. You demonstrate a team-orientated attitude with a willingness to listen PROBLEM SOLVE and present ideas. Your LEARNING MINDSET, AGILITY and ability to think on your feet enables you to quickly learn luxury hotel standards and the importance of genuine service. You enthusiastically develop proficiencies with all housekeeping equipment while gaining a thorough knowledge of the Cabot brand. You COMMUNICATE clearly with the intent to connect and act in a professional manner with guests, and associates. Executional Excellence
Under the direction of the Housekeeping Manager and Housekeeping Supervisor you will:

• Consistently offer professional, friendly, and engaging service.
• Clean all assigned guest accommodations including but not limited to stripping linen, retrieval of clean linen and amenities from closets, dusting, making beds, vacuuming, bathroom cleaning, inside window cleaning, replenishing supplies, check operational equipment inventories and deep clean from time to time.
• Sign in and out master keys daily.
• Update and record all cleaned rooms.
• Deliver and retrieve items on loan to guest rooms.
• Perform rotational cleaning duties including steam cleaning carpets as required.
• Use proper PPE when using hazardous materials such as chemicals for self and others.
• Assist guests with information on resort amenities and directions.
• Return and properly tag all lost and found articles to the appropriate location.
• Follow departmental policies, procedures, and service standards.
• Be environmentally aware; play an active part in departmental and company environmental practices.
• Ensure amenities and linen closets are clean and tidy for inspection and up to standard for safety.
• Report necessary repair items to Maintenance department, this includes but is not limited to damaged/burned out light bulbs, dripping faucets, running toilets, etc.
• Comply with proper security, fire regulation, and all health and safety policies.

• Previous housekeeping experience an asset.
• Knowledge of Workplace Hazardous Information System (WHIMIS).

• Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching, pushing, pulling and/or lifting.
• Exerting up to 50 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
• Ability to ascend or descend, stairs and ramps on an occasional basis.
• Ability to work with and around chemicals, and registered products and safely follow product labels.

• Staff Accommodation available
• Staff Golf Rate
• Retail Discounts
• Food & Beverage Discounts
• Friends & Family Accommodation Rate