Job Description

WHAT WE ARE LOOKING FOR

We're searching for an enthusiastic Housekeeper to join our lively Renaissance team! This is a full-time role offering $19 an hour with a minimum of 30 hours per week--plenty of time to let your room-styling talents shine.

As part of our housekeeping crew, you'll be the behind-the-scenes star who keeps the Renaissance Edmonton Airport Hotel looking flawless. From refreshing guest rooms to adding sparkle to the hallways, your work helps shape unforgettable guest experiences.

As a Housekeeper, your stylish responsibilities include:

Ensuring all areas, including guest rooms and public spaces, dazzle with cleanliness each day Staying current on reports and training to keep your skills sharp Excelling in the Guest Response Program and offering exceptional guest care Managing key control and Lost & Found items with accuracy and professionalism Maintaining a polished, ethical, and friendly demeanor at all times Keeping public areas spotless and welcoming Following all safety procedures to ensure a secure environment Completing checklists consistently and reporting issues promptly Being punctual and ready to bring your best every day Working seamlessly with other departments to create a unified guest experience Delivering VIP-level customer service to all guests and vendors Greeting passing guests with warmth and genuine care Bringing a natural talent for cleaning and styling every corner to shine Being a supportive, collaborative team player who helps create a positive atmosphere

WHY WORK FOR US?



At Renaissance, we believe that taking care of our employees is just as important as taking care of our guests. As part of our Renaissance team, you'll enjoy a comprehensive benefits plan that includes medical and dental coverage, as well as life insurance. And the best part? 80% of the cost is covered by the hotel for all single coverage.



But the perks don't stop there! As a Renaissance employee, you'll have access to our travel program, which offers discounted rates for Marriott hotels across the globe.



We also know that getting to work can be a hassle, so we offer free parking or 747 bus pass reimbursement. And, with our in-house management training program, you'll have the opportunity to develop your skills and grow in your career.



At Renaissance, we like to have fun too! That's why we organize quarterly work events that are unlike anyone else's. And with our on-demand pay system, you can get paid whenever you want.



Hungry? No problem! Our talented chefs cook up delicious meals for our staff every day, so you don't have to worry about your meals! You and your friends can also enjoy a 50% discount on food and beverage at our hotel.



But the best part of working at Renaissance? You'll be a part of an award-winning team that values your contributions and recognizes your hard work. Come join us and see for yourself why Renaissance is the place to be!



WHAT DO YOU NEED

To shine in this role, you should have:

Reading Comprehension

The ability to understand and interpret work-related documents such as checklists and brand standards.

Writing Skills

Clear, professional written communication for connecting with guests and colleagues.

Oral Comprehension

Strong listening skills and the ability to understand spoken information and instructions.

Customer & Personal Service Knowledge

A solid understanding of customer service principles, from identifying guest needs to maintaining service excellence and evaluating satisfaction.

Analytical / Critical Thinking

The ability to gather and organize information, recognize patterns, identify issues, generate solutions, and evaluate different approaches to problem-solving.