Job Description

*Note this position requires working overnight shifts which are 10PM-8AM. This position is Wednesday, Thursday, Friday every week, and Saturday every 2nd week. This averages 35 hours a week with 3 or 4 days off every week. (Training shifts for the first couple weeks may vary and will include hours outside of the normally scheduled shifts)Our ideal candidate is happy and cheerful and who thrives in the late overnight hours. As night auditors are the only employees working in the hotel overnight candidates must be mature and responsible. This role provides an excellent opportunity for someone who enjoys and appreciates having a good amount of time off every week while working a compressed schedule.The position is customer service focused with an attention to ensuring our numbers balance. You must have great listening skills, be able to come up with creative solutions for different situations, and be able to be empathise. Quick thinkers and problem solvers do well in this role.Our Guest Service team are known for their excellent customer service which makes us one of the top hotels in Nanaimo. Our wage starts between $18.50 and $20.50 per hour depending on experience. Our night audit team also earn a $1.50 per hour bonus for working overnight shifts. ($20-$22 overall) For full-time employees working more than 30 hours per week we offer medical and dental benefits for you and your family after 6 months. If you enjoy travelling you can take advantage of our Best Western Employee Incentives program that earns you Best Western Reward points and discounts on hotel stays at other Best Westerns.Our guests come from all backgrounds in life and so does our team. We believe that having a diverse hiring policy is not only the right thing to do but it creates a stronger work force. If you feel the same way we do you will be a great fit for our team.Job Types: Full-time, PermanentSalary: $20.00-$22.00 per hourBenefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 10 hour shift
• Night shift

COVID-19 considerations:
We are meeting or exceeding all Covid requirements.Ability to commute/relocate:

• Nanaimo, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 2 years (preferred)
• Hotel Night Audit: 1 year (preferred)

Shift availability:

• Overnight Shift (required)

Application Deadline: 2022-09-04