Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate or equivalent experience

Work setting

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Staff accommodation available Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Word processing software Computerized bookkeeping system Central reservation system (CRS) Internet

Transportation/travel information

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Public transportation is available

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Standing for extended periods Work under pressure

Personal suitability

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Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Initiative Outgoing

Screening questions

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Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently a student? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed?

Experience

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Will train

Other benefits

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Free parking available Learning/training paid by employer On-site housing options * Team building opportunities