Job Description

Job Overview

We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service in our restaurant. The ideal candidate will possess excellent communication skills and a passion for providing exceptional guest services.

Duties

Greet and welcome guests as they arrive at the restaurant with a friendly demeanor. Manage reservations and seating arrangements to optimize the dining experience. Assist guests with menu inquiries and provide recommendations when necessary. Maintain cleanliness and organization of the host/host area. Collaborate with servers and kitchen staff to ensure timely service. Handle phone calls with professionalism, taking reservations and answering questions about the menu or restaurant policies. Monitor guest flow and communicate effectively with team members to minimize wait times. Provide support during busy periods to enhance overall guest satisfaction.

Skills

Strong guest service skills with a focus on hospitality and customer satisfaction. Previous experience in food service or restaurant environments is preferred. Familiarity with POS systems, particularly Micros POS, is a plus. Excellent communication skills, both verbal and written, to interact effectively with guests and staff. Ability to multitask in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to learn new skills related to serving and hospitality. Experience in hotel settings is beneficial but not required. Join us in creating memorable dining experiences for our guests by applying your skills as a Host/Host!
Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 12 - 30 per week

Benefits:

Company events Flexible schedule On-site parking Store discount
Work Location: In person