Job Description

Overview

We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest services at The Basement. The ideal candidate will be passionate about hospitality and possess strong communication skills to create a welcoming atmosphere for our guests. As the first point of contact, you will play a crucial role in ensuring a positive dining experience.

Responsibilities

Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere. Manage the seating chart and assign tables based on guest preferences and server availability. Assist guests with any inquiries or special requests, demonstrating exceptional customer service skills. Coordinate with the kitchen and wait staff to ensure smooth service flow. Maintain cleanliness and organization of the host/host area, including menus and promotional materials. Utilize POS systems for reservations and guest management efficiently. Help manage wait times by communicating estimated seating times to guests.

Qualifications

Previous experience in guest services within a hotel or restaurant setting is preferred. Strong customer service skills with the ability to communicate effectively with guests and team members. Familiarity with food service operations is a plus. Excellent phone etiquette and interpersonal skills are essential for this role. Ability to multitask in a fast-paced environment while maintaining attention to detail. A passion for hospitality and helping others create memorable experiences is highly valued.
Join our team as a Host/Host and contribute to creating an enjoyable dining experience for all our guests!

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Licence/Certification:

Smart Serve (required)
Work Location: In person