Job Description

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Part Time Employment Opportunity COMPETITION #MSC388/22-23 Reporting to the Floor Manager, the Host/Hostess is responsible for greeting and seating customers in a timely manner and providing excellent customer service at all times. Duties:
  • Greet customers entering the restaurant and seat them.
  • Seat customers based on rotation to ensure fairness to each server.
  • Review the menu and daily specials with customers, answer questions.
  • Provide menus to customers inform customers of server name.
  • Remove extra place settings from the table.
  • Advise servers of new customers seated in their sections.
  • Check for any reservations to ensure tables are set accordingly, prior to the reservation time.
  • Portray a professional and hospitable image at all times.
  • Communicate the number of hosts and servers on duty, bus tours expected and customer reservations on the whiteboard.
  • Advise the kitchen of large tables, incoming reservations, sold out items, etc.
  • Polish and roll cutlery.
  • Clear tables, assist with set-up and tear down of the buffet and table settings.
  • Answer telephones, take reservations and provide assistance to general inquiries.
  • Encourage a climate that supports diversity.
  • Other duties as assigned.
Primary Qualifications:
  • Six (6) months prior customer service experience in the food service/hospitality industry.
  • Excellent interpersonal and communication skills are required in assisting and providing customer service.
  • Ability to work in a fast paced environment.
  • Ability to lift and carry weight up to forty (40) pounds.
  • Ability to work a variety of shifts based on the requirements of a twenty-four (24) hour per day, seven (7) day per week operation.
  • The key accountabilities for this position include adapting to new changing conditions in a positive manner, communicating and working respectfully with co-workers, consistently delivering excellence in customer service, demonstrating appropriate job knowledge, following direction from leadership on assigned tasks, following established Safe Work policies and practices, following Manitoba Liquor & Lotteries\xe2\x80\x99 policies and procedures, meeting the established attendance expectations, meeting the productivity performance expectations and taking accountability for actions.
Secondary Qualifications:
  • Bilingual (French/English) language skills.
  • Completed or ability to complete an "It\'s Good Business" certificate through the Manitoba Tourism and Education Council (MTEC); however, may be acquired on the job.
***Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs. Salary: $13.50 Bargaining Unit: MGEU Location McPhillips Station Casino All applications are due by March 20, 2023. We thank all interested applicants, however, only those selected for interviews will be contacted. Job Type: Part-time Salary: $13.50 per hour Work Location: In person Application deadline: 2023-03-20

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Job Detail

  • Job Id
    JD2131000
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Winnipeg, MB, Canada
  • Education
    Not mentioned