Job Description

Overview

We are looking for a host or hostess who is essential to the restaurant's front-of-house operations, as they establish the atmosphere for guests and ensure seamless coordination among guests, servers, and kitchen personnel.

Duties & Responsibilities

Ensure guests have a positive experience starting with a friendly greeting and warm smile. Handle reservations effectively to maximize service efficiency while adhering to policies. Organize the restaurant by managing guest flow and seating capacity, communicating special requirements to both kitchen and service staff. Escort guests to their tables, engage in conversation, and seat them appropriately. Acknowledge repeat guests and maintain knowledge of menu items, table numbers, and server sections. Assist with take-out orders, ensuring accuracy in preparation and fulfillment of requests. Monitoring guests waiting during busy periods and maintaining a waitlist when required. Handling guest concerns or complaints with courtesy and professionalism, escalating to management when necessary. Accurately processing payments and managing cash or credit transactions if required.

Job Requirements

Prior hosting experience is preferred. Enjoys working with people and has a passion for hospitality Excellent organization and time management skills Ability to proactively anticipate guest needs and exceed expectations Excellent communication skills; verbal and written Able to work under pressure and excel in a fast-paced environment
Job Type: Part-time

Pay: $17.20 per hour

Benefits:

Discounted or free food On-site gym On-site parking
Schedule:

Evening shift Holidays Monday to Friday Morning shift Weekends as needed
Work Location: In person