We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests with a warm and friendly smile upon arrival
- Seat guests and provide them with menus
- Assist in managing reservations and waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries
- Communicate effectively with the kitchen and waitstaff to ensure smooth service
- Provide guests with information about the restaurant, including specials and promotions
- Handle guest concerns or complaints with professionalism and escalate when necessary
Skills
- Strong hospitality skills with a genuine desire to provide excellent customer service
- Familiarity with point-of-sale (POS) systems is preferred
- Previous experience in a restaurant or food service setting is beneficial
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to handle guest concerns effectively
- Knowledge of hotel or guest services is a plus
Join our team and be part of creating memorable dining experiences for our guests. Apply today!
Job Types: Full-time, Part-time
Pay: $17.20-$18.00 per hour
Benefits:
Discounted or free food
Flexible schedule
On-site parking
Store discount
Work Location: In person
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