Job Description

Overview:

Host/Hostess

Row 188 - O'Rourke Family Estate, Lake Country, BC

About Row 188

Row 188 is the flagship restaurant of O'Rourke Family Estate--Canada's most anticipated winery project. Overlooking Okanagan Lake and our 1,200-seat amphitheater, Row 188 offers a refined dining experience that showcases seasonal cuisine, estate-grown wines, and world-class hospitality. With a focus on precision, elegance, and genuine guest connection, Row 188 is the culinary jewel of our estate.

Position Overview

The Host/Hostess is the first point of contact for guests at Row 188. This role sets the tone for the dining experience by providing a warm welcome, managing reservations, and ensuring seamless guest flow throughout service. Professionalism, attentiveness, and grace under pressure are essential to success in this role.

Key Responsibilities

Greet guests warmly upon arrival and ensure they feel welcomed. Manage reservations and seating to optimize flow and maximize guest experience. Communicate effectively with the FOH team regarding table status and guest needs. Maintain the appearance and organization of the entrance and reception area. Anticipate guest requirements, including special requests, VIPs, or large parties. Assist in maintaining guest records and preferences for personalized service. Support the service team with guest inquiries and basic floor support when required.

Qualifications

Previous experience in a host/hostess or guest services role preferred, ideally in fine dining or luxury hospitality. Strong interpersonal and communication skills with a polished, professional presence. Ability to multitask and remain calm in a high-volume environment. Knowledge of reservation systems and POS software an asset. Flexibility to work evenings, weekends, and holidays.

What We Offer

Estate dining privileges. Employee discount. Gratuities. Training and development opportunities, including wine and hospitality education. A collaborative and professional culture in one of the Okanagan's most stunning settings. Career growth potential within O'Rourke Family Estate.

Wage

- $17.85-$18.85 plus gratuities

How to Apply:

Please email resume and cover letter to hr@peakcellars.com.