Job Description

NOT ACTIVE ON INDEED - PLEASE COME BY RESTAURANT WITH RESUME TO APPLY

Responsibilities:
- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their tables and provide them with menus
- Assist guests with seating arrangements and special requests
- Answer phone calls and take reservations
- Manage the waitlist and notify guests when their table is ready
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Provide excellent guest service by addressing any concerns or issues

Requirements:
- Previous experience in a customer service role, preferably in a restaurant or hotel setting
- Strong communication skills to effectively interact with guests and team members
- Knowledge of proper phone etiquette and ability to handle multiple calls simultaneously
- Familiarity with POS systems for managing reservations and seating arrangements
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Excellent organizational skills to manage waitlists and seating assignments
- Flexibility to work evenings, weekends, and holidays as required

Skills:
- Help: Assisting guests with seating arrangements and special requests.
- Communicate: Interacting with guests, team members, and taking phone reservations.
- Guest services: Providing excellent customer service and addressing guest concerns.
- Food service: Collaborating with kitchen staff for smooth operations.
- Hospitality: Creating a welcoming atmosphere for guests.
- Phone etiquette: Demonstrating proper phone manners while taking reservations.
- POS: Utilizing the point-of-sale system for managing reservations and seating assignments.
- Customer service: Ensuring guest satisfaction through attentive service.
- Restaurant: Experience in a restaurant setting is preferred.
- Hotel: Experience in a hotel setting is a plus.

Join our team as a Host/Host and be part of creating memorable experiences for our guests. We offer competitive pay, flexible schedules, and opportunities for growth within the company. Apply today to start your career in hospitality!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 10 per week

Benefits:

Discounted or free food Flexible schedule On-site parking
Work Location: In person